Portfolio Analyst I | USA

Role: Senior Analyst – Operational Excellence (Compliance, Risk, Operations exp.)

Location: Phoenix, AZ or NYC, NY (Hybrid – 3 days onsite per week)

Position type: 6 months with high possibility of extension/Conversion as FTE



The Senior Analyst in Operational Excellence:

Be responsible for program performance and program refinement which includes leading weekly/monthly program health updates with Business Units and LOBCO partners, performing analysis on BST questions approaching and currently in persistency, leading Business Conduct projects and initiatives, developing and designing BST Compendiums, measuring business partners behavior and performance, sharing best practices changed to standard processes to ensure consistency and success within the organization, ensuring alignment on various BST initiatives/topics between our 2nd line of defense by validating Business Self Testing and regulatory practices, and supporting business objectives within the US including the Business Conduct roll-out and continual evolution. This position will also be assisting in strategizing and optimizing business processes including control tests.

The team member will work closely with Line of Business Compliance (LOBCO), GCO, GFE, and other team members within the GCS organization in order to comply changed to align with internal standards, policies, and regulatory obligations.

This position will report to the Sr. Manager, GCS Operational Excellence - Business Conduct US Performance in PHX.

• Results Oriented - Track record of driving results across multiple channels and initiatives

• Relationship Builder and Collaborator - Confident and clear communication and relationship building skills, with the ability to influence business leaders / SMEs, and drive progress and decision making

• Operational Knowledge - Strong knowledge changed to solid understanding of key operational metrics, levers and various servicing strategies and understanding of risk, controls, and compliance

• Analytical Mindset - Excellent analytical and problem-solving skills, able to move quickly between big picture and detail and produce meaningful conclusions

• Prioritization Expert - Strong process and project management skills; ability to prioritize appropriately, managing multiple projects/workstreams that will drive the greatest impact for the business

• Innovation Driver - Seeks new ways to improve effectiveness, understands the latest conduct risk trends and has passion for innovation

• Proactive Nature - Ability to work autonomously and proactively to drive results



Key Responsibilities:

• Self-motivated, pro-active individual with an analytical mindset changed to attitude and excellent attention to detail

• Demonstrated interpersonal skills to work across a wide range of teams and build effective working relationships

• Experience in business process improvement and driving governance requirements

• Drive Results - Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change with time management

• Information Analysis - Ability to work with large volume of data in through organized and systematic approach. Create clean, accurate records and meaningful reporting



Minimum Qualifications:

• One to three plus years of experience working in Banking, Compliance, or Operational Conduct and Risk

• Strong strategic, analytical, and critical thinking skills; demonstrated strong proficiency at an advanced level in Microsoft Excel and PowerPoint

• Demonstrated project management, organization and planning skills applied in a fast paced, multi-tasking environment, with strong detail-orientation

• Proven creative problem-solving capabilities with strong follow-up skills

• Excellent oral and written communication skills

• Ability to take initiative and work within ambiguous situations

• Positive attitude and demonstrated strength as a quick learner



Preferred Qualifications:

• Bachelors degree in Analytics, Finance, or Statistics

• Experience with banking rules and regulations



 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.