Program Support

Description

 Ariel Clinical Services is expanding to Pueblo, and we're looking for a friendly, organized professional to be the welcoming face of our new office! Think of this role as a combination of front desk coordinator, administrative assistant, and team support specialist.

Position Title:  Program Support

FLSA Status: Non-Exempt Part Time 

Hours: Monday-Friday 25-29 hours/week 

Required Travel: Minimal 

Salary: Hiring Range: $18.13-$19.76/hr DOQ

Ariel Clinical Services mission is “To provide safe, nurturing and supportive environments for our clients so that they may have the opportunities to develop their strengths, maximize their potentials and fully participate in society.” Through our Foster Care, Adoption and Adult Services programs we work to maintain our vision of “Turning challenges into opportunities one life at a time.”

This position will remain open until filled.

Position Summary: Administrative Assistants are responsible for a wide variety of duties. Some administrative assistants may take on specialty duties or lead roles; however, their overall goal is to provide excellent internal and external customer service to every client, host home, biological family, visitor & employee of Ariel. Administrative Assistants typically work as part of a team.

We care about our team! At Ariel we offer an expansive benefit package:

Subject to Eligibility.

• Flexible Work Schedule and Environment
• Creating a Culture of Awesomeness! 
• Medical, Dental, Life Insurance Premiums are 100% covered by Ariel, which averages to an additional $5.04/hour to your total compensation!
• HSA & FSA
• Vision
• Employer covered Life Insurance
• Generous Paid Time Off accrual - 13 PTO days in the first year, 48 hours of paid sick leave, and 10 paid holidays. Total of 30 paid days off in the first year.
• Life Insurance, Disability Insurance, Legal & ID Shield through MetLife
• Retirement 403B & 403B employer match up to 5% at one year anniversary
• Mileage and On Call Reimbursement
• Employer provided work phone and computer
• Tuition Reimbursement
• Public Student Loan Forgiveness
• Employee Assistance Program (EAP)
• Wellness Program

What you'll do day to day:
· Providing excellent customer service to clients, families, and team members
· Maintaining confidential records and coordinating documentation
· Supporting our case managers and program operations
· Helping establish our new Pueblo office

What you will need:
· High school diploma or equivalent
· Valid driver's license and reliable transportation
· Strong communication and organizational skills
· Basic computer proficiency (MS Office, email)
· A passion for helping adults with developmental disabilities

Preferred experience:
· Customer service background.
· Experience with medical records or documentation.
· Knowledge of the developmental disabilities community

Why join us?
· Be part of our exciting expansion into Pueblo
· Make a meaningful difference in people's lives
· Join a mission driven organization
· Professional development opportunities
· Flexible part time schedule

Required Background Checks & Documentation

• 1. Criminal Background Investigation (CBI)
• 2. Colorado Adult Protective Services (CAPS) 
• 3. CBI Sex Offender Background Check
• 4. National Sex Offender Background Check
• 5. Reference check
• 6. Driver’s License Record
• 7. Office of Inspector General
• 8. I-9 Documentation
• 9. Reliable Automobile with adequate, valid auto insurance

Requirements

Key Competencies & Professional Requirements

Communication Excellence

• Master communicator with the ability to build authentic connections through confident, empathetic interactions both in-person and over the phone
• Advanced written and verbal communication skills, with the ability to effectively engage in both one-on-one and group settings
• Natural talent for maintaining composure and professional demeanor when supporting individuals through challenging situations

Operational Agility

• Proven ability to pivot seamlessly between priorities while maintaining attention to detail
• Self-motivated professional capable of managing complex workloads independently
• Strategic mindset for prioritizing tasks and meeting deadlines with precision
• Reliable transportation required to provide responsive community-based support

Technical Proficiency

• Strong command of Microsoft Office Suite (Word, Excel, Outlook) and Apple software platforms
• Demonstrated ability to master new technology, including our Therap documentation system within first 30 days

Professional Flexibility

• Adaptable schedule to accommodate occasional evening, weekend, or holiday coverage as needed to ensure consistent client support
• Commitment to maintaining reliable attendance and punctuality
• Valid driver's license and current vehicle insurance required

Decision Making & Compliance

• Sharp judgment skills with the ability to make sound decisions within agency protocols and regulatory frameworks
• Dedication to upholding federal, state, and local regulations while delivering exceptional service

 Please complete the online application at www.arielcpa.org. You may also attach a Resume and/or Cover Letter, but will only be considered if the entire application is completed.