Greet residents, guests, and visitors in a courteous and professional manner
Manage guest registration and access in accordance with building policies
Assist residents with general inquiries, service requests, and reservations
Receive, log, and distribute packages, mail, and deliveries
Monitor building access points, security cameras, and alarm systems
Enforce building rules, policies, and access procedures
Report suspicious activity, safety concerns, or incidents to management and/or security
Respond appropriately to emergencies following established protocols
Maintain accurate logs (visitor logs, incident reports, delivery records)
Coordinate with property management, security, and maintenance staff
Communicate building notices and announcements to residents as required
Assist with move\-ins/move\-outs according to condo procedures
Grant access to authorized vendors and contractors
Verify work orders and ensure vendors comply with building policies
Notify residents of scheduled service visits when necessary
