The Concierge serves as the primary point of contact for residents, guests, and vendors. This role is responsible for delivering exceptional customer service, maintaining security awareness, and ensuring smooth daily operations of the condominium building.
Greet residents, guests, and visitors in a professional and courteous manner
Manage guest check\-ins, visitor logs, and access control procedures
Monitor building security systems, cameras, and entry points
Receive, log, and distribute packages and deliveries
Answer phones, emails, and intercom communications promptly
Coordinate with property management, security, and maintenance teams
Enforce condominium rules and policies respectfully and consistently
Assist residents with general inquiries, reservations, and service requests
Report incidents, maintenance issues, or suspicious activity to management
Maintain a clean, organized, and welcoming front desk area
