PT Receptionist

Salary :

$18 - 20 hourly

Company : Pawsperity

Job Type : Part-Time

Kansas City, Mo

Number of Applicants

000+

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Job Description - PT Receptionist

Part-Time Receptionist Hourly Rate: $18.00 - $20.00 DOE

Pawsperity opened its doors in January 2016 as the country’s only nonprofit grooming school. Our mission is to empower families to become self-reliant through job training, life skills, and practical solutions to end their cycle of poverty.

Position Purpose:
The Part-Time Receptionist supports the Grooming School and is responsible for ensuring a positive customer service experience and smooth interactions.
The scheduled hours are Tuesday – Friday 8:00am – 1pm. Possible additional hours will be available to cover when the Manager is out on PTO.

Essential Responsibilities include:
Reception Duties
• Greet and check in/out clients and their dogs in a professional and friendly manner.
• Answer phone calls, respond to emails, and manage appointment scheduling.
• Handle payments, invoices, and maintain accurate records of services rendered.
• Provide information to clients about services, pricing, and policies.
• Address client inquiries, concerns, and requests promptly and effectively.
• Ensure the front desk, waiting area, and kennel spaces are tidy, welcoming, and well-maintained.
• Assist with the opening and closing procedures of the facility.

Customer Service
• Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction.
• Update pet owners on their dog’s experience, behavior, and any notable incidents during their stay.

Minimum Requirements:

Experience working as a groomer or at an animal care facility, preferably with dogs
Understanding of different dog breeds and breed standard trims
Experience with scheduling/reception
Exceptional customer service skills
Knowledge of Microsoft Office Suite
Experience using Gingr software, preferred
Multi-tasking with strong time management skills

Benefits:

- Employee Assistance Program
- Paid sick time. Earn 1 hour for every 30 hours worked.

Original job PT Receptionist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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PT Receptionist

Job Description - PT Receptionist

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