PT to FT Assistant Pet Care Team Leader

Are you enthusiastic about caring for both dogs and cats, dedicated to ensuring their happiness and well-being? Do you thrive on outdoor adventures and have the stamina to walk dogs of all sizes for extended distances, rain or shine? Are you equally adept at providing tender care for our feline friends in their homes? Do you have a desire to follow your passion, learn how to manage a team, and eventually work full time with animals?

Pawsitive Dawg Walking and Pet Sitting is not just a dog walking and pet sitting company; we're a force-free and fear-free pet care company dedicated to the social, emotional, and overall well-being of all animals. Our mission is to provide top-notch care, and we're on the lookout for an experienced pet sitter to join our family who is interested in learning Management skills. If you're looking for an exciting opportunity to join our dedicated team at Pawsitive Dawg, based in Waltham, MA, then we want to hear from you!

Positions Available:

• Pet Sitter available for at least 4 hours between 7-1pm on Mondays, Thursdays, Fridays, Saturdays, AND Sundays
• Pet Sitter available for at least 5 hours between 7-3pm on Mondays, Tuesdays, Saturdays, AND Sundays
• Pet Sitter available for at least 2 hours in the morning (between 7-10am) and 2 hours in the early evening (between 4-7pm or 5-8pm) on Mondays, Tuesdays, Fridays, Saturdays, AND Sundays

Team Leader Responsibilities and Requirements:

1. Experience: Have at least 1 year of professional dog walking experience working for a pet care company or 2 years of experience working in a customer service field or having management experience.
2. Physical Ability: Be able to walk big and small dogs for up to 5-6 miles per day and pick up 40-50 pounds (a dog or pet food bag).
3. Weather Warrior: Be prepared to conquer all New England weather conditions, from rain and wind to sleet and snow. You'll walk dogs for 15 minutes up to an hour at a time, covering up to 6 miles per day.
4. Pet Care Duties: Be comfortable feeding animals a variety of food, picking up dog poop, scooping cat litter, cleaning litter boxes, picking up vomit, and any other pet care duties the owner has requested.
5. Tech-Savvy: Be comfortable using technology and updating Pet Care profiles in our scheduling software to include clear directions on the location of materials, how to feed animals, administer medication, scoop cat litter, clean litter boxes, temperament, helpful strategies to make visits go smoothly, and any other pet care duty the owner has requested.
6. Scheduling & Supervision: Be comfortable scheduling services and changing schedules when the Pet Care Manager is unavailable, interviewing potential new hires, monitoring visits, training, and supervising staff.
7. Business Projects: Be comfortable completing any other business-related projects (creating social media graphics, holiday cards, birthday cards, bereavement cards, etc.).
8. Communication: Excellent verbal and written communication skills are a must, as you'll be in direct contact with clients and our Pet Care Manager. Respond promptly and efficiently to all inquiries from our team.
9. Organizational Skills: Must be extremely organized, dependable, self-motivated, and have a positive attitude. Following a schedule provided by the Pet Care Manager is essential.
10. Animal Advocate: Give every pet your undivided attention and shower them with love during your assigned visit. You'll also provide pick-up and drop-off services for individual dog hikes, solo on-leash neighborhood walks, and group on-leash neighborhood walks.
11. Safety First: Maintain control and ensure the safety of all animals under your watch. Security is paramount when visiting our clients' homes, and you'll be responsible for maintaining it.
12. Clean and Green: Pick up and properly dispose of all pet waste during your visits, keeping the environment clean and safe.
13. Daily Updates: After each visit, you'll provide a daily note in our scheduling app, complete with a photo to confirm services and update both the owner and Pawsitive Dawg about your visit.

Compensation:

• Competitive compensation (depends on experience) paid weekly.
• We pay you by the service (commission averages between $15.50-$19.75/hr depending on service) + mileage reimbursement + cell phone stipend + 100% tips.
• Depending on your availability and experience, this is a great way to earn supplemental income
• You can make extra money if you are willing to pick up extra hours, provide overnights, or work on weekends.

What we offer:

• Established dog walking/pet sitting business since 2012
• A fun job where you get to be outside and paid to exercise
• A job where you get to work with animals and their owners on a daily basis
• A job where you get to work independently
• Flexible scheduling to suit your lifestyle
• Our in-depth 3-4 week training program, called "Pawsitive Growth," and Fear Free certification course
• A supportive 12 month mentorship program, called "Guided Growth," for personal and professional development
• A nurturing team that values teamwork and pet welfare
• Ability to grow and build a full time career in the pet care industry
• Direct deposit
• Simple IRA (2% non-elective Employer contribution even if you do not contribute) if you make at least $5000/year with us
• Paid Sick Time
• Paid Time Off after 12 months of employment
• Cell Phone Stipend
• Mileage Reimbursement
• Full bonding and liability insurance

Requirements:

• A genuine love for dogs and cats and a commitment to their care
• Strong organizational and communication skills
• Physical strength to handle carious dog breeds and sizes
• Observant, gentle, and patient when working with the animals
• Eagerness to learn and grow within the pet care industry
• Must have a smart phone with the ability to text as well as download and use our scheduling software
• Must have a car with valid driver's license and automobile insurance
• We assign dog walks within 5 miles of our staff's home so employees must live within 15 minutes of our service area (Waltham, Belmont, Watertown)
• 4 relevant references (3 professional and 1 personal)
• Must commit to always being available for last minute visits (unless sick or previously requested off) during their agreed upon hours
• Occasional evening hours or weekends for client interviews may be necessary
• Clean criminal background and clean driving records (criminal/background check required)
• If you're a animal lover who meets these qualifications and shares our passion for compassionate pet care, we'd love to have you join our Pawsitive team. Apply today, and let's embark on this exciting journey together!