Quality and Customer Service Technician I- Kingsburg/Fresno

Under the general supervision of the Quality Control Supervisor the Quality & Customer Service Technician will be providing support to the Quality Assurance Department.

ESSENTIAL DUTIES & RESPONSIBILITIES

•  Confirming the QA Management System is implemented and followed.
• Maintaining compliance with ISO/IEC 17025, ELAP, GLP, USDA and any customer specific requirements.
• Assist Quality Control Supervisor/Quality Assurance Manager in supervising the quality sections of all Safe Food Alliance laboratories.
• Communicates with the Quality Control Supervisor/Quality Assurance Manager concerning any safety, quality, or technical problems.
• Data entry, data archivist of documents generated.
• Review paperwork on in-bound samples and report generation.
• Assist in Standard Operating Procedure development/maintenance.
• Track employee training.
• Maintain environmental program at all laboratories.
• Assist with phones, doors and customers at the Kingsburg Center.
• Employee has the responsibility for maintaining good safety and housekeeping practices throughout assigned area of responsibility.
• Assists with internal and external audits.
• Other duties as assigned.

EDUCATION AND EXPERIENCE

• Associate Degree (AA or AS) with science background or equivalent preferred.
• One to two years of related experience and/or training.
• ISO 17025 experience preferred.
• Availability start time 8:30 or 10am, needs to have flexibility in schedule due to department needs. 
• Available to work weekends if needed

  DFA of California complies with the CA Fair Employment and Housing Act and the ADA and will consider reasonable accommodation measures for eligible applicants/employees to perform the essential functions of the job.