Receptionist

Job Summary:

This position supports the mission and vision of Mountain Springs Church (MSC) by welcoming guests and being the first impression of the church. The ideal candidate will be detail-focused, able to handle multiple ongoing tasks, people-oriented, able to work in a fast-paced environment, and have a high level of discernment. The ideal individual will have the ability to exercise clear judgment in a variety of situations, with strong written and verbal communication, administrative and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Receptionist must be able to work under pressure to handle a wide variety of activities and confidential matters with discretion.

Primary Duties and Responsibilities:

• Manage all forms of correspondence including voice mail, e-mail, and regular mail


• Accomplish office duties to include, but not limited to, answering phone calls, checking in visitors, directing those in need to resources, and providing exceptional customer service with hospitality and kindness


• Interact with other departments to include, but not limited to, ordering office supplies as needed and supplemental administrative assistance


• Assist Facilities Director with phone calls, obtaining estimates, and other administrative tasks as requested


• Stamp and distribute mail daily


• Understand the process of benevolence and distribute forms as needed


• Discern and transfer emergency ministry calls to the Care Leader on Call


• Discern and distribute gas/food cards to those in need


• Maintain guest coffee area


• Perform other duties as assigned

Minimum Qualifications:

High School Diploma or equivalent

Knowledgeable with email, familiar with basic computer operation

Skills and Abilities

• Developed and honed communication skills and interpersonal awareness


• Ability to multi-task and prioritize decisions under stress


• Sensitive and skilled in dealing with differing behaviors, feelings and values


• Appropriate awareness of privacy of sensitive and confidential information


• Enjoy working collaboratively with a staff team


• Recognizes own limits and embraces the expertise of other staff


• Ability to work with Data Base Administration

Physical Requirements and Working Conditions

• Adequate transportation to complete job responsibilities in a timely manner


• Prolonged, extensive, or considerable standing/walking/sitting


• Manual dexterity and mobility


• Visual and auditory acuity


• Ability to lift, push, pull 30 pounds


• Exposed to a variety of electromechanical hazards


• Subject to varying and unpredictable situations

MSC Staff Expectations and Standards

• Attendance and punctuality consistent with job requirements


• Appearance appropriate for task per agency and department dress code


• Standard of conduct according to MSC Conduct Code


• Adherence to MSC Personnel Guidelines


• Regularly attend scheduled/assigned staff meeting and MSC worship services


• Uses resources in a cost-effective manner


• Operates needed equipment efficiently and effectively


• Establishes and maintains cooperative working relationships with all employees

Mountain Springs values each employee and the important role they fill on staff. We recognize that it is God who builds our staff team and fully rely on Him to bring us the right person for any job. All team members are expected to be mature believers in the Lord demonstrated by a high biblical standard of personal conduct and lifestyle, both publicly and privately. Furthermore, they are to abide by and actively support the statement of faith, mission, vision, values, policies, and procedures of MSC.