Receptionist

The Grand Rehabilitation and Nursing at Mohawk Valley is seeking a Part-time Receptionist!

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  Position Type: Part-time

  
  


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  Schedule: Flexible hours with some weekends

  
  


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  Pay Rate: starting at $15.50

  
  

About Us: The Grand Healthcare is committed to providing compassionate, high-quality care across our long-term care and rehabilitation facilities. We focus on personalized treatment, comfort, and support to enhance the lives of our residents. Our skilled team ensures exceptional care in a safe, welcoming environment, helping individuals achieve their highest level of independence and well-being.

Position Overview: We are currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility’s services, visiting hours, and relevant policies.

Receptionist Responsibilities Include:

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  Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.

  
  


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  Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.

  
  


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  Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.

  
  


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  Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.

  
  


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  Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.

  
  


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  Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.

  
  


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  Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.

  
  


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  Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.

  
  


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  Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.

  
  


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  Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

  
  

Receptionist's Skills & Qualifications:

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  Experience with hospitality, seniors, health care and service delivery preferred.

  
  


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  Customer Service/Hospitality background preferred.

  
  


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  Strong communication skills required.

  
  


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  Ability to work well with others in a fast-paced dynamic environment.

  
  

What you can expect from us:

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  Professional Growth & Stability

  
  


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  Weekly Pay

  
  


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  Paid Time Off (PTO)

  
  


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  Health insurance (Health, Vision, Dental)

  
  


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  401(k)

  
  


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  Employee “perks” including discount programs.

  
  


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  Innovative Training Programs & much more!

  
  

Smooth application process! Online Applications available for your convenience! Submit your application for this Receptionist position today and your personal recruiter will reach out to you.

Follow Us: See what we’ve been up to on Instagram: www.instagram.com/TheGrandHealthcare