Receptionist

Front Desk Receptionist

Required Schedule:

• Wednesdays and every other Friday 4:00pm-9:00pm


• Every other Saturday and Sunday 8:30am-7:00pm

We are looking for an outgoing, positive, and friendly individual to join our team as a Front Desk Receptionist. The ideal candidate enjoys welcoming visitors and providing excellent customer service through positive and professional interactions.

 Primary Responsibilities:

• Greet guests warmly and professionally, ensuring each visitor feels welcomed.


• Answer and direct incoming calls with a positive and helpful attitude.


• Assist and interact with Residents with compassion, patience and respect.


• Sort and deliver incoming mail.


• Keep the reception are neat, clean and organized at all times.


• Maintain confidentiality and handle sensitive information appropriately.


• Prioritize and manage multiple tasks efficiently.

Preferred Qualifications

• 2+ years of experience in a customer service or front desk role.


• 5+ years of experience using computers and office software.


• Strong communication and interpersonal skills.


• Reliable, punctual and able to work independently.

Job Requirements:

• Availability to work required schedule (Wednesday evenings, alternating Fridays and Weekends)


• Professional demeanor and appearance.


• Ability to remain calm and friendly in a busy environment.

About Rest Haven Homes

Established in 1941, we serve over 100 residents in a warm, faith-rooted community on six peaceful acres in northeast Grand Rapids. Whether in independent apartments or our licensed Memory Care unit, our residents are cared for with dignity, purpose and love.