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Receptionist Part Time

Job Description - Receptionist Part Time




Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. 




Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.




What We Offer - Benefits 




Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services, Sundays off 



Responsibilities



  • Answer phones and direct consumer to the proper department and follow up in a timely manner

  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

  • Assist the managers with various clerical duties as needed

  • Be friendly, professional, courteous and efficient when working with all customers and employees

  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently


Qualifications



  • Experience with Microsoft Office suite is a plus

  • Hours: Wednesday & Thursday 2:00pm - 8:00pm Saturday 7:00am-5:00pm

  • Ability to communicate customers' interests needs and requests to management and sales personnel

  • Professional personal appearance

  • Acceptable motor vehicle driving record according to dealership guidelines



Physical Demands: 






  • Regularly sit, talk, or hear; use hands frequently. 








  • Occasionally stand, walk, reach, and lift up to 25 pounds. 








  • Specific vision requirements include close vision. 







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