Receptionist Part time

RECEPTIONIST

OVERALL RESPONSIBILITY:        Answer all incoming phone calls and transfer to the appropriate personnel. Greet customers as they enter the building and answer any questions they might have.

REPORTS TO:           Office Manager

DUTIES AND RESPONSIBILTIES:

• Answer all calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold


• Take thorough messages, indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave


• Communicate messages to the appropriate parties in a timely manner


• Greet Customers


• Answer Questions


• Maintain gas log


• Perform other duties as needed


• Have a true commitment to satisfying and retaining clients

QUALIFICATIONS:

Ability to read and comprehend instructions and information. Must speak clearly on the telephone and convey an image of professionalism and competence to callers. Must be able to convey messages to employees clearly and quickly. Must be able to judge when employees should and should not be interrupted, e.g., when a sales consultant is with a customer. Professional personal appearance.

WORKING CONDITIONS:

Will perform entire shift at a desk in an office setting, inside the showroom. Will answer telephone for most of the shift.

NOTES:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments)