Receptionist Street Department (Part-time)

Dept: Street                                                                                                                                                                                          

FLSA Status: Non-Exempt Part-Time

General Definition of Work

Performs intermediate administrative support work receiving inquiring and assisting customers, completing and maintaining records and reports, and related work as apparent or assigned. Work is performed under the moderate supervision of the assigned Supervisor.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions

Assists the general public by phone, email, and in person; directs inquires to the appropriate resource as needed.

Receives and processes documents and permits; transcribes records as needed; monitors, maintains, and updates files and records.

Completes required reports and delivers to appropriate resource.

May be assigned to special projects and assignments depending on assigned department.

Knowledge, Skills and Abilities

Knowledge of standard office practices, procedures, and office assistance techniques; knowledge of business English, spelling and arithmetic; knowledge of  departmental programs and policies and terminology; skill in operating standard office equipment and related hardware and software; skill in customer service and professional phone communications; ability to understand, interpret, explain and apply policies and procedures; ability to communicate effectively orally and in writing with detail to spelling, grammar, and punctuation; ability to understand and apply laws and established policies to the maintenance of records; ability to deal courteously and effectively with the public; ability to establish and maintain effective working relationships with coworkers, supervisors, and the general public.

Education and Experience

High School diploma or GED and minimal experience, or equivalent combination of education and experience.

Physical Requirements

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel and frequently standing and walking; work has standard vision requirements; no special vocal communication skills are required; hearing is required to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Valid driver's license in the State of Indiana.