Receptionist/Director Of First Impressions

We are looking for a talented customer focused part time receptionist/director of first impressions.  Qualified candidates must have great communication skills with a strong positive attitude.  If you have the drive, personality and prior experience in the frontline roles and truly enjoy serving customers, this is a great place to be!

You will greet and connect guests with the appropriate parties, while providing a fantastic customer experience.  Knowledge of Microsoft Office and good communication skills are essential.  This position will be2 nights a week from 4 pm until 7 pm and every other Saturday from 8 am until 5 pm.

What we offer

• Paid Uniforms


• Employee Discounts

Responsibilities

• Answers dealership group phones


• Greets and receives customers


• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson


• Works cooperatively with the sales team


• Updates customer records


• Communicates with callers and visitors in a professional, friendly, and efficient manner


• Types memos, correspondence, reports, and other documents


• Assists in scheduling and confirming sales appointments


• Assists in the dealer exchange of vehicle process


• Participates in customer satisfaction process


• Participates in customer retention process

Qualifications

• Excellent communication skills


• Outgoing and positive demeanor


• Punctual with the ability to handle schedule flexibility 


• Maintains a professional appearance