Records Specialist

Job description

We are a fast paced high volume Chiropractic office who has been family owned for 20+ years. We are well known in the Montgomery and surrounding areas for our compassionate staff and excellent customer service. We are looking to add an all-star team player to the team! Experience is highly preferred but not necessarily required. References are REQUIRED. You can include references with your submission or email them to [email protected].

You must click the link below and complete the following interview questionnaire and submit professional references to be considered/reviewed for the position. 

https://hipaa.jotform.com/build/251601628273151/

Once we check your references we will call you for a phone interview. If you are chosen as a top qualifying candidate for the job, you will then be asked to come for an in person interview with our office manager.

• Handles and keeps track of patients who need pre-certification, prior authorization, and/or referral from another provider to begin and/or maintain their care at our office according to the office protocol, systems, and procedures.


• Makes necessary calls/portal submissions/etc. to obtain authorizations needed.


• Notify scheduling department once authorizations are received.


• Handling VA authorizations according to office protocol


• Completing and tracking VA authorization visit status and number of visits according to protocol.


• Ensuring that authorizations go into patient electronic charts and are available to the billing department according to office protocol.


• Creating memos for scheduling department to be notified when patient auth's are received and need to be scheduled


• Following follow up protocol for authorizations that cannot be obtained immediately=


• Handling records requests according to office protocol


• Following HIPPAA guidelines for record keeping and sharing of sensitive patient data and information.


• Answering questions that the billing department has about prior authorizations, pre-certification's, Veterans care, referrals etc.


• Pulling x-ray reports from email and uploading to patient charts


• Handling all patient requests for records and/or statements


• Verify and Secure Attorney LOP's for Patient's that have had an accident.