Regional Spa Supervisor

Description

Supervisory Responsibilities: Spa Salon staff at designated property on shift at both Eldorado Hotel & Spa and Inn & Spa at Loretto.

Essential Duties and Functions/Responsibilities/Tasks:

• Act as Manager when Regional Spa Manager is off at Loretto Spa & Salon, and
• Nidah Spa as well as a liaison to other Hotel Management
• Attend Stand-up Meetings with the Hotel GM/AGM and Management Staff when
• needed
• Support hiring process by contacting interested candidates
• Support training new Staff on Heritage Practices and Paylocity as related to the
• Spa and Salon
• Inventory: help take and order, enter information into Book 4 Time, price and
• place retail items on the shelves
• Cover the Spa & Salon Front Desk when needed
• Support staff schedule changes on Book 4 Time when employees change shifts,
• are sick, or take time off
• Help maintain a clean environment in all Spas, & Salon: place robes, towels,
• bathmats, and slippers in laundry, help keep waiting areas free of debris, keep
• the locker rooms at Nidah neat and tidy
• Help to distribute Protocols to Providers, bi-weekly Paysheets, and be available
• for any general needs of the Spa & Salon staff.

Benefits:

• Part-time employees receive: Dental, Vision and 401k!
• Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!

Requirements

• Must be a passionate people person, as this job is highly interactive and requires superb customer service skills.
• Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.
• Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
• Ability to work on your feet for eight hours or more.
• Must be able to lift/push/reach for/carry 30+ pounds frequently.
• 2-3 year or equivalent combination of education and experience; spa or hospitality supervisory experience preferred.
• High school diploma or equivalent experience/training.