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Accommodation Reservations & Customer Service Assistant for an Accommodation Business in Australia(H

icon building Company : Virtual Coworker
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Job Description - Accommodation Reservations & Customer Service Assistant for an Accommodation Business in Australia(H




• Answer incoming guest telephone calls confidently and professionally, with call volumes ranging from approximately 5 calls on quieter days to 30–40 calls on busier days.




• Manage accommodation reservations, including new bookings, booking changes and cancellations.




• Respond to guest enquiries and manage email correspondence through Microsoft Outlook.




• Maintain accurate booking information and process reservations using Little Hotelier.




• Provide general administrative support during quieter periods when call volumes are lower.




• Send promotional emails and accommodation offers to previous guests to encourage repeat bookings.






Original job Accommodation Reservations & Customer Service Assistant for an Accommodation Business in Australia(H posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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