Client Services Claims Specialist

TRUST Environmental Solutions is seeking a detail-oriented and client-focused Part-Time Client Services Claims Specialist to support our Customer Experience (CX) team. This role is ideal for someone with administrative and insurance-related experience who thrives in a fast-paced, service-driven environment and enjoys being a reliable point of support for both clients and internal teams.

What You’ll Do

• Provide day-to-day administrative and client service support to the CX team

• Facilitate, track, and manage Work Authorizations from start to completion

• Confirm and verify insurance coverage for active claims

• Communicate clearly and professionally with clients, insurance carriers, and internal stakeholders

• Maintain accurate, organized records and documentation across systems

• Support timely claim progression by managing multiple priorities with strong attention to detail

What We’re Looking For

• Industry and/or insurance experience preferred

• Salesforce experience preferred

• Minimum of 2+ years of administrative or client support experience

• Strong attention to detail with excellent organizational skills

• Proven customer service mindset with a professional communication style

• Ability to multitask, prioritize, and work independently in a remote environment

• Excellent verbal and written communication skills

Why TRUST Environmental Solutions

• Flexible, part-time schedule

• Fully remote role within Southern California

• Collaborative, service-focused team environment

• Opportunity to play a meaningful role in delivering an excellent client experience