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Company Overview
LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.
Position Overview
We are seeking a highly analytical and detail-oriented Data Analytics & Revenue Reporting Specialist to join our team on a part-time basis. This role is ideal for someone who can dedicate 6 to 8 hours per day during the first week of each month to support Annual Recurring Revenue (ARR) and subscription-based reporting efforts. The ideal candidate will have a strong grasp of SaaS metrics, revenue data analytics, and business intelligence tools. You will play a key role in tracking, analyzing, and reporting critical revenue data that supports strategic decisions across finance, sales, and growth teams.
Key Responsibilities
- Monitor and report on ARR metrics including new, upgrade, downgrade, and churned ARR.
- Build and maintain dashboards using Looker and spreadsheets (Excel/Google Sheets) to present key metrics and trends clearly.
- Perform data quality checks and identify discrepancies across systems (e.g., CRM, billing, ERP).
- Assist in creating and maintaining forecasting models and scenario analyses related to revenue growth and churn.
- Validate data consistency across platforms like Salesforce, NetSuite, Stripe, and BigQuery.
- Translate complex data into clear insights and actionable recommendations for cross-functional stakeholders.
- Understand the flow of data from source systems to reporting tools, collaborating with data teams to ensure accuracy.
- Work closely with finance, sales, and strategy teams to align on revenue metrics, definitions, and reporting cadence.
Qualifications
- Proficiency in Excel / Google Sheets including pivot tables, VLOOKUPs, and financial modeling
- Experience building data dashboards and reports in Looker or similar BI tools
- Strong grasp of SQL and ability to query data from data warehouses such as BigQuery
- Familiarity with ETL/ELT concepts and understanding of how data flows from transactional systems to analytics platforms
- Experience validating and reconciling data from multiple platforms (e.g., Salesforce, NetSuite, Stripe, BigQuery)
- Understanding of data warehousing, data transformation, and data modeling
- Strong understanding of SaaS business models and key subscription-based metrics: ARR, MRR, Churn, ARPU, LTV, CAC, Gross/Net Revenue Retention
- Familiarity with billing systems like Stripe and ERP systems like NetSuite
- Business acumen around how revenue metrics impact GTM strategy, customer lifecycle, and financial planning
- Strong attention to detail and commitment to data accuracy
- Ability to QA and debug issues in reporting outputs and upstream data sources
- Excellent communication skills, including the ability to simplify complex data stories for cross-functional stakeholders
- Highly organized, self-motivated, and comfortable working independently in a fast-paced environment
More Information
- Fully remote work environment
- Opportunity to work with a dynamic and collaborative team
- Equipment provided
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