⢠Enter and maintain customer orders accurately in the company's order management system
⢠Review customer emails, interpret order requirements, and enter details into the company's order management system
⢠Review order details to ensure quantities, sizes, colors, artwork, and delivery dates are complete and accurate
⢠Update production schedules and job statuses as orders progress
⢠Maintain customer, product, and inventory records
⢠Verify purchase orders, invoices, and shipping information for accuracy
⢠Organize and maintain digital files, customer records, and production documentation
⢠Coordinate with the sales, design, and production teams to resolve missing or incorrect order information
⢠Assist with administrative tasks as needed
⢠Ensure the confidentiality and accuracy of company and customer information
⢠Perform regular data audits to identify and correct errors
⢠Develop mock-ups and proofs for client approval