Salary :
Activate JobCopilot
Overview
We are seeking a proactive Executive & Operations Virtual Assistant (Salon & E-commerce Support) to support a multi-business owner operating a high-end hair salon, e-commerce brand, and personal styling/TV work.
This role will focus on inbox management, customer communication, salon operations support, scheduling assistance, and general executive admin, helping bring structure and operational clarity to a fast-moving environment. This is an ownership-driven role suited for someone who can take initiative, reduce
overwhelm, and help define processes where they don’t yet exist.
Key Responsibilities
Executive & Admin Support
● Manage and triage inboxes related to:
○ Salon inquiries
○ E-commerce customer questions (orders, shipping, follow-ups)
○ General business and personal correspondence
● Flag urgent messages and ensure timely responses
● Assist with calendar coordination and scheduling as needed
● Act as a central point of organization to reduce day-to-day operational friction
Salon Operations Support
● Monitor and respond to salon emails and online booking inquiries
● Support appointment-related communication (confirmations, basic questions, redirects to booking portal)
● Answer incoming salon calls via call forwarding (as needed)
● Ensure clients receive prompt, professional responses aligned with a high-end salon experience
Customer Service (E-commerce)
● Respond to customer inquiries related to:
○ Product orders
○ Shipping delays or questions
○ General product information
● Coordinate with fulfillment platforms or tools (e.g., Shopify) when needed
Process & Operations Improvement
● Help identify gaps in workflows and suggest improvements
● Create simple systems or SOPs over time as clarity develops
● Take initiative in organizing information and communications
Ideal Candidate
- 3–4+ years experience as an Executive Assistant, Operations VA, or Admin VA
- Strong written communication and professional client-facing tone
- Comfortable working with ambiguity and helping define structure
- Organized, proactive, and calm under pressure
- Able to manage both business and personal admin support
Tools & Platforms (Preferred, Not Required)
- Email & calendar tools
- Shopify (nice to have)
- Online booking platforms (salon systems)
- Google Workspace
$500 - $700 a month
Part-time to start (20 hours/week)
Flexible schedule with some overlap with Pacific Time
Potential to scale to full-time as needs become clearer
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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