⢠Manage and monitor the Operations Manager's inbox, prioritising and responding to communications where appropriate.
⢠Assist with the administration and coordination of Dry Fire projects and service jobs.
⢠Track project progress and ensure operational tasks are completed within required timeframes.
⢠Schedule and coordinate workloads for Dry Fire and Electrical technicians.
⢠Send booking requests and appointment confirmations to clients.
⢠Manage appointment changes and rescheduling requirements.
⢠Maintain scheduling records and workflow information within company systems.
⢠Identify jobs requiring parts, equipment, permits, or special requirements prior to scheduling.
⢠Source, organise, and order materials and parts required for projects and service works.
⢠Liaise with technicians, suppliers, clients, and internal teams to ensure jobs are properly prepared
and resourced.
⢠Assist with improving operational processes and workflow efficiencies.
⢠Provide general administrative support to the Operations Manager as required.