Resident Advocate Evening B

• Provide crisis intervention assistance to current residents and hotline callers.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
• Oversee the safety, security, and general welfare of the residents and the shelter facility during assigned shifts.
• Maintain confidentiality pertaining to the shelter facility's records, residents, and locale.
• Ensure all donations are accepted, recorded, and put away in proper storage areas.
• Attending and contributing to shelter and combined staff meetings.
• Oversee the cleanliness of the shelter, including checking chores and reassigning as needed.
• Document pertinent information in client files and communication log.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Other duties as assigned.

• Entry-level position, no additional required.

• Minimum 4-year degree in Social Work, Sociology, Psychology, Human Services, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record/provide proof of automobile insurance coverage/be insurable/ have at least three years of verifiable driving experience.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

• Ability to demonstrate communication and problem-solving skills that encourage and empower residents to seek remedies for positive changes.
• Ability to handle multiple tasks and prioritize changing workload
• Ability to make independent decisions to benefit residents, the shelter facility and the agency.
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
• Ability to understand residential programs and the dynamics of communal living.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.