Resident Services Coordinator

About Us

RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people. 
 

Overview

We are looking for a Resident Services Coordinator to plan resident activities and events use their customer service skills to connect with future residents and identify their wants and needs to secure lease agreements.

Making a career change or taking on a new role is a big decision. Here are some of the perks RAM has to offer:

Competitive compensation which includes bonuses outlined by the property's commission structure.

Responsibilities

• Generate interest - post to property social media accounts community’s unique features and benefits – and highlight what sets it apart from the competition
• Communicate effectively to potential residents on all steps to call your community their home
• Serve as a resource for residents to express their problems and assist with finding a resolution
• Build lasting relationships to retain and gain residents
• Use attention to detail skills to perform required office administrative tasks
• Plan, coordinate and set up fun activities and events for residents  
• Assist with creating monthly newsletter, calendar of events for residents
• Manage front desk – accept packages, answer phone calls, etc
• Allow authorized guest access to the community
• Use attention to detail skills to perform required office administrative task

Qualifications

• High School Diploma or equivalent, college degree is a plus
• Valid Driver’s License is required
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel)
• Able to multitask and meet deadlines in a timely manner
• Willing to work flexible schedule including weekends
• Legal authorization to work in the United States

RAM Partners, LLC is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Talent Acquisition Partner at [email protected]. RAM Partners, LLC is a drug-free workplace.