RESTAURANT BARTENDER

Description

Lila’s, an exciting new cocktail bar, is seeking experienced bartenders to join our team. Lila’s is the perfect combination of playfully inspired beverages and cuisine for all ages. Located inside the Hampton Inn & Suites in the heart of the neighborhood of play, featuring a full bar and covered outdoor patio Lila’s is the perfect place to enjoy a cocktail and small plates with friends and family alike. Ideal candidates will have experience with craft cocktails as well as advanced beer and wine knowledge, preferably in a high-end and high-volume environment. We are looking to add to our dynamic team that has a desire to create a memorable experience for our guests, whether they are guests of the hotel or just stopping in for a drink. 

Job Title: Bartender

Reports To: F&B Manager

Summary

Mix and serve alcoholic and nonalcoholic drinks for patrons of bar and restaurant by performing the following duties.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Perform opening and closing side work per checklists.
• Greet customers, answer questions, and make suggestions regarding drinks and menu items.
• Take drink orders from customers or Servers. Prepare cocktails in accordance with standard beverage recipes.
• Take food orders from guests and submit to kitchen for preparation.
• Properly record all sales transactions and secure accurate payment.
• Wash glassware as needed.
• Familiarize and be knowledgeable of current food and beverage offerings, including wine lists and cocktail menu.
• Provide current information pertaining to hours and available services of the hotel and surrounding areas.
• Assist in maintaining the cleanliness of the Lounge and surrounding areas.
• Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.

Competencies  

To perform the job successfully, an individual should demonstrate the following competencies:

• Be at work consistently and on time; Arrive at meetings on time.
• Able to read and interpret written information.
• Able to work alone or with others.
• Able to deal with frequent change, delays, or unexpected events.
• Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.
• Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
• Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
• Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
• Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
• Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
• Contribute to building a positive team spirit; ask for and offer help when needed.
• Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
• Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure.
• Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings.
• Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.

Requirements

Education and/or Experience  

Three to six months related experience and/or training; One year certificate from college or technical school; or equivalent combination of education and experience.

Language Skills  

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. 

Mathematical Skills  

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability  

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Supervisory Responsibilities  

This job has no supervisory responsibilities.

Physical Demands

The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:                                                                                           

• Move, transport, put, install, remove, replace, position, place, transfer                                                    
• Move about or to, position self                                                                                               
• Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, serve                                                                                                
• Communicate, converse, discern, convey, discuss                                                          
• Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess

The associate must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. 

Work Environment  

While performing the duties of this Job, the associate is occasionally exposed to chemicals and dust. The noise level in the work environment is usually moderate.

Acknowledgement

This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).