Restaurant Maintenance Technician

Chick-fil-A is seeking a skilled Restaurant Maintenance Technician to support both the Boiling Springs and Spartanburg (Asheville Hwy) restaurant locations.

1) Position Summary

The Restaurant Maintenance Technician ensures all commercial kitchen equipment, facilities, and systems operate at a consistent standard of excellence. This role is responsible for hands-on equipment repairs, preventative maintenance, urgent issue response, and stewardship of the Repairs & Maintenance budget. The RMT partners closely with restaurant leadership to protect uptime, food safety, team efficiency, and guest experience.

2) Core Behavioral Expectations

The successful Restaurant Maintenance Technician will consistently demonstrate:

• Ownership and follow-through
• Strong attention to detail (functional and aesthetic)
• Servant leadership and humility
• Coachability and continuous improvement
• Integrity and trustworthiness
• Clear, proactive communication
• Calm, effective problem-solving under pressure

3) Primary Responsibilities

Commercial Kitchen Equipment (Primary Focus)

• Diagnose, maintain, and perform basic-to-intermediate repairs on commercial cooking and holding equipment, including fryers, grills, flat tops, toasters, ovens, and warmers
• Work confidently on commercial-grade equipment, not residential appliances
• Determine when to repair in-house, shut down equipment for safety, or escalate to licensed vendors (in collaboration with the Executive Director of Operations)
• Partner with leadership to prioritize repairs impacting food safety, speed, and guest experience

Preventative Maintenance & Equipment Uptime

• Execute scheduled preventative maintenance across both locations
• Follow manufacturer guidelines and Chick-fil-A maintenance standards
• Respond promptly to urgent issues affecting operations

Electrical (Practical and Safe)

• Perform safe, practical electrical troubleshooting common to restaurants
• Replace switches, outlets, bulbs, ballast, plugs, and cords
• Diagnose tripped breakers, faulty connections, and power issues
• Use a multimeter safely and escalate licensed work appropriately

Plumbing (Restaurant-Specific)

• Repair common restaurant plumbing issues, including leaks, faucets, valves, drains, and ice machine water lines
• Support dish machines, floor drains, and grease-related needs

Facility Maintenance & Stewardship

• Maintain a clean, safe, and well-kept facility inside and out
• Perform minor repairs (doors: hinges, closers, locks, shelving, drywall, tile)
• Support seasonal, safety, and compliance-related needs
• Maintain organized, stocked, and cost-conscious maintenance supplies

Communication & Documentation

• Communicate priorities, timelines, and impacts clearly to leadership
• Document completed work and open items for accountability

4) Success Indicators

The Restaurant Maintenance Technician is successful when:

• Equipment and facilities remain fully operational and well maintained
• Preventative maintenance is completed consistently and on time
• Repairs minimize downtime and operational disruption
• R&M resources are stewarded responsibly
• Leadership receives proactive, reliable communication

5) Reporting & Collaboration

• Administrative Supervisor: Owner/Operator
• Operational Oversight: Executive Director of Operations at each store
• Works closely with: Restaurant leadership teams, Directors/Supervisors

6) Schedule & Physical Requirements

• Supports two locations and requires reliable transportation
• Schedule may include early mornings, evenings, weekends, and urgent call-ins
• Able to lift and carry tools and parts and work safely around hot and cold equipment
• Comfortable working in kitchens, back-of-house areas, rooftops, and exterior spaces

7) Required Skills & Qualifications

• Experience in commercial restaurant or food service maintenance
• Hands-on experience with commercial kitchen equipment repairs
• Working knowledge of restaurant plumbing and electrical systems
• Strong mechanical and troubleshooting skills
• Ability to work independently and manage multiple priorities
• Basic hand tools and reliable transportation

Chick-fil-A Workplace Note

We are committed to maintaining a high-standard environment where our team can serve customers with excellence. This role is essential to protecting our operations, supporting our people, and ensuring every customer experiences a restaurant that is safe, functional, and cared for.

Location: Boiling Springs

Work schedule

• Weekend availability
• Monday to Friday

Benefits

• Flexible schedule
• 401(k)
• 401(k) matching
• Employee discount