Retail and Merchandising Assistant

ROLE DESCRIPTION

Retail and Merchandising Assistant
This position is in-person.

ROLE SUMMARY

The Retail and Merchandising Assistant strengthens school spirit and community connections by supporting school store-related functions. This position works hand in hand with the Retail and Merchandising Coordinator to help manage the merchandise that is sold through the various Eagles Nest retail store channels and events (storefront, online store, mobile trailer, sporting events, and new student events) and works with parent volunteers to maintain store operations. A focus on excellent customer service is a must. Frequent evening and weekend work is required to support signature school events during the Fall semester, as well as occasional evenings during the Spring.

Valor Christian High School is a decidedly Christian, college-preparatory school whose core values honor a biblical foundation. Valor employees are faith-filled, joyful believers who are active in a local, Christian church whose beliefs are in alignment with the school’s Statement of Beliefs. They are both called and committed to the school’s vision and mission and seamlessly integrate faith into their daily work. You will be most successful if you have a true servant’s heart, a teachable spirit, a love for the Lord Jesus Christ, and a commitment to the school’s beliefs and values. 

RESPONSIBILITIES

 Possess and Model a Growing Relationship with Christ

●        Pursue full devotion to Christ and live a life that reflects that authenticity

●        Model the fruits of the spirit in communications, relationships and daily work

●        Demonstrate teachability and a willing heart for service

●        Embody other-centered, servant-leadership in all interactions

Demonstrate Trustworthy Commitment to Valor Christian High School

●        Accept and uphold Valor’s values and beliefs as found in the Statement of Beliefs, Christian Community Policy, and Valor Culture Document

●        Accept and abide by all affirmations in Valor’s Annual Statement of Commitment

●        Be relationally involved in the life/lives of our students with a heart of service and mission

●        Seamlessly and deliberately integrate Biblical truth and Christian values into daily work

Support Store Operations and Events

●        Maintain regular retail store hours and support special hours during key activities and signature events throughout the school year, particularly in the Fall semester

●        Assist with intake and organization of merchandise

●        Follow inventory processes, ensuring that all items are properly accounted for in the online inventory system and accurately ticketed

●        Assist with developing space-efficient and inviting merchandise displays and keeping them stocked and organized

●        Assist with keeping the store, merchandise trailer, and storage spaces organized and tidy

●        Identify and help train parent volunteers to participate in-store operations

●        Assist with the periodic review of inventory to identify opportunities for improved selection and promotion of merchandise

●        Assist with online store order fulfillment

Serve Wholeheartedly as an Exceptional Teammate

●        Uphold and embody Valor’s culture as set forth in the Valor Culture Document

●        Model servant leadership, grace and love in all relationships and interactions

●        Develop relationships with colleagues with goals of teamwork, relational unity and spiritual growth

●        Provide team support regarding all matters, processes and initiatives

●        Demonstrate loyalty to teammates in action and word

●        Assist Team members to facilitate school-wide wins

Demonstrate a Commitment to Fulfilling Valor’s Vision and Mission

●        Assume collaborative responsibility for Operating Plan Goals and Fiscal stewardship

●        Be a ‘culture-keeper’

Demonstrate a Commitment to Growth

●        Participate in Valor Team meetings, Chapel and weekly meetings with Team/Supervisor

●        Demonstrate teachability and receptivity to feedback

●        Pursue professional/personal/spiritual growth and development

●        Participate in the broader ministry of Valor by contributing time, talent and treasure beyond assigned role responsibilities

RELATIONSHIPS

●        Serve as part of the Marketing and Communications team

●        Interacts with students, parents, alumni, faculty and staff

RESULTS

●        Achieve measurable customer engagement and brand awareness that aligns with Marketing and Communications strategy

●        Help Valor achieve its annual Net Promoter Score goal and favorable word-of-mouth referrals

●        Build credibility within and beyond the Marketing and Communications team, evidenced by collaboration with various departments

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES

●        Bachelor’s degree in business, marketing or a relevant field is preferred, but not required

●        1–3 years in retail sales preferred, but not required

●        Proficiency with Mac computers, Microsoft Office, Google Suite (mail, docs, drive, calendar),

●        Familiarity with Shopify point-of-sale software preferred, but not required

●        Ability to work evening and weekend hours required as needed.

PHYSICAL DEMANDS

The same basic physical demands described here are the same for all employees to successfully perform the essential functions of their jobs. Employees must periodically lift and/or move up to 25 pounds and could occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close and distance vision, color vision, peripheral/depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics are varied and include classroom, office, and outdoor events while performing the essential functions of this job. The noise level in the work environment is also varied.

POSITION TYPE: A: Student-facing position. Traditional school calendar. August - May. This position is in-person, on campus

HOURS PER WEEK: 15-20 hours, Part-Time, Non-Exempt. Evening and weekend work is required on occasion to support school events

SUPERVISOR: Marketing and Communications Manager

PAY RANGE: $19 per hour

START DATE: September 9, 2025