Retail Customer Service Representative

Company : Once Upon A Child

Job Type : Part-Time

Jacksonville, Fl Jacks

Job Description - Retail Customer Service Representative

Benefits/Perks

Energetic, Fun Workplace

Flexible Schedule

Employee Discounts

Competitive Wages

Opportunity for Advancement

Job Summary

We are seeking a friendly and service-oriented Customer Service Representative to join our team. Serve our customers in the Jacksonville Southside/Arlington area. In this role, you will communicate with customers to identify their shopping needs, and provide great customer service to ensure an excellent shopping experience. Responsibilities may include processing inventory, stocking shelves, processing sales transactions at the register and maintaining the store's appearance. The ideal candidate is friendly, experienced in customer service, and possesses cash register or POS operation experience.

Responsibilities

Welcome each customer with a smile and provide assistance while they are shopping

Follow all safety and loss prevention procedures

Ring up sales at a register

Collect payments via cash or credit card

Issue receipts and refunds to customers

Stock aisles and maintain store

Drive sales by participating in product promotions and initiatives set forth by the company.

Develop and maintain solid product knowledge for the purpose of assisting customers with their selections

Refer to premade scripts for a variety of customer service topics

Use best practices in customer service techniques to develop rapport and build relationships with customers

Qualifications

High school diploma/GED

Ability to read, count, write and communicate clearly and effectively

Understanding of Sales Techniques and best Customer Service Practices

Ability to efficiently and accurately work a register

Work well in a team environment

Willing to work a flexible schedule

Requirements

Available to work Mornings (8:30am-4:00pm), Evenings (3:00pm-8:30pm) and Weekends(Saturday & Sunday)

Retail experience in a clothing or children's store

Compensation: $13.00 per hour

Once Upon A Child provides a sustainable and convenient way to buy and sell gently used kids' clothes, shoes, toys and baby gear, focusing on quality, safety and value. Each Once Upon A Child location is individually owned and operated by local business owners, so you can feel good about shopping small.

Sustainable

When you bring in your gently used kids' items, it prevents them from filling up landfills and puts cash in your pocket.

Affordable

We have tons of gently used kids' stuff from your favorite brands, at affordable prices. We know money doesn't grow on trees!

Convenient

We make it easy to buy and sell items for all seasons, all day, every day, with no appointment necessary.

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Retail Customer Service Representative

Job Description - Retail Customer Service Representative

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