Retail Sales Associate - Boutique at LaPlaya Beach & Golf Resort

Job Summary:

The part-time Retail Sales Associate is responsible for providing excellent customer service by welcoming in guests to the boutique and assisting them with their shopping needs at LaPlaya Beach & Golf Resort.

Essential Functions:

· Perform opening duties and opening the POS system

· Maintain and organize display areas

· Receive, process and organize shipments of new products

· Restock boutique items that are low in inventory

· Inform guests of special promotions

· Process guest payments using the POS system

· Process room charges

· Process telephone orders

· Maintain floor stock and ensure the boutique is fully stocked and neat in appearance

· Maintain an in-depth knowledge of merchandise to provide recommendations

· Process returns

· Notify manager of any damaged merchandise

· Ship guest purchases as requested

· Perform closing procedures and run closing reports

· Balance bank and deposit drop

· Anticipate guest needs and respond promptly acknowledge all guests

· Handle any guest complaints and resolve, ensuring guest satisfaction

Secondary Functions:

· Other duties as assigned

Noble House and La Playa Beach & Golf Resort is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Noble House’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law.

Education & Experience:

· Previous experience in retail

· Customer Service experience

· On the job training

· Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding

Other Demands:

• Ability to communicate effectively with the public and other colleagues
• Impeccable work ethic and excellent organizational, time management, and communication skills
• Attention to detail
• Able to work independently and follow directives from leadership
• Exemplary customer service skills
• Maintain a work environment that is clean and presents a professional image

Days: Sunday, Monday & Tuesday 9 - 6 in-season, 9-5 not in season