SAI - Dock Sales at Sheetká Salmon Tales

Shee Atiká is seeking a dynamic individual to represent Sheet’ká Treetop Adventures and Salmon Tales at the Sitka Sound Cruise Terminal. Dock Sales are tasked with developing a deep understanding of the intricate details of our tours and facilitating every aspect of the tour booking process.

This is a seasonal position that runs annually from May through September, with the current term ending in September 2025. Work hours are based on cruise ship and tour schedules to include weekends and holidays.

The Dock Sales employee will be responsible for, but not limited to the following:

• Meet pre-booked tour guests upon arrival at the dock, communicate tour details and direct them to their designated transportation
• Collect tickets and vouchers and handle ticket settlements with shore excursion managers
• Greet and interact with guests arriving to promote and sell tours.
• Provide exceptional customer service and build rapport with guests throughout the booking process to ensure a memorable and seamless experience
• Communicate with operators, drivers and guests to facilitate the tour details, including transportation options and tour time
• Process payments
• Provide transportation as needed
• Run errands as needed

Minimum Candidate Requirements

Candidate must have authorization to work for any US employer without employer sponsorship.

Candidate must have 1+ month(s) experience with the following:

• Prior customer service and sales experience preferred
• Experience in the tourism industry preferred
• Ability to work efficiently in a team-oriented and fast-paced environment
• Excellent communication and customer service skills
• Organizational and problem-solving skills are a must for handling unexpected situations and resolving issues
• Able to stand for extended periods of time and lift up to 50lbs
• Comfortable working outdoors in varying weather conditions
• Enthusiasm for providing an exceptional outdoor experience for visitors to Sitka, Alaska

Desired Qualifications:

• Valid Drivers License

About SAI:

Shee Atiká Inc. (SAI) maintains an outstanding work environment that includes competitive compensation, outstanding benefits, and challenging work assignments with opportunities for advancement/career growth. To be considered for employment opportunities you must complete an online application.

EEO Statement:

SAI is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. SAI is an advocate of preferential hiring and professional development of qualified Shee Atiká Inc shareholders, their spouses and descendants, and Alaska Natives in accordance with Public Law 93-638.

For further information on our equal opportunity protections as part of the employment process:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Accessibility:

SAI is committed to expanding access to employment for people with disabilities and disabled veterans. If you are a qualified individual with a disability or a disabled veteran, and your disability prevents you from applying, please advise what reasonable accommodation SAI can provide to assist you in applying for one of our open positions. You may contact us by sending an email to [email protected]

Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation for applying for a specific posted position will be responded to. Requests will be kept confidential and shared strictly on a need-to-know basis.

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.