Sales & Customer Service Representative - Full-Time or Part-Time

At Midwestern Wheels, Inc., we take pride in operating with the highest standards of integrity and service. As a leading operator of Avis & Budget Car Rental locations across Wisconsin, our mission is to deliver a Best-in-Class customer experience every day. We believe our people are our greatest asset and are committed to fostering a workplace where you feel valued, respected, and empowered to grow.

We are currently seeking enthusiastic, customer-focused individuals to join our team as a Sales & Customer Service Representative at our Green Bay airport location. This is an exciting opportunity to build a career in the car rental industry while being a part of a welcoming team that supports both our customers and the communities we serve.

To view all of our open positions, please visit avisbudgetwi.com.

Key Responsibilities:

• Customer Engagement: Greet customers and provide exceptional service to ensure a smooth rental process.
• Sales & Upselling: Listen to customer needs and effectively promote additional products and services to enhance their travel experience.
• Contract Management: Process rental contracts accurately and efficiently.
• Problem Solving: Address diverse customer needs and provide solutions in a fast-paced environment.

What We Are Looking For:

• Sales-Minded Professionals: Individuals who are motivated by goals and enjoy helping customers find the right solutions.
• Service Experts: Enthusiastic people who take pride in helping others.
• Communication Skills: The ability to listen, identify needs, and clearly explain our offerings.
• Career Starters: This is an excellent entry point for someone looking to build a career with a globally respected brand.

Why Join Us?

• Fun Environment: Work in a friendly, high-energy atmosphere.
• Growth Potential: Start your career with one of the largest and most respected brands in the car rental industry.
• Team Culture: Be a part of a supportive team that values your contribution.

Compensation & Benefits:

• Total Earning Potential: $50,000-$60,000+ per year. This will include an hourly base rate plus uncapped incentive bonuses for sales upgrades and additional services.
• Here are just a few benefits you would enjoy working in this role:
  • Medical, dental, vision, life, and disability insurance.
  • Paid time off (PTO) that begins accruing from day one.
  • Paid holidays, including your birthday!
  • 401(k) retirement plan with generous company match.
  • Employee discounts including discounts on car rentals and Avis/Budget vehicle purchases.
  • Access to employee assistance program.
  • Free parking and more!

• Professionalism & Communication: You must demonstrate enthusiasm and outstanding communication skills when interacting with customers, colleagues, and management.
• Sales Aptitude: Ability to utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting. (Previous sales experience is beneficial but not required).
• Problem-Solving: Strong skills in conflict resolution and the ability to think on your feet.
• Technical Basics: Proficiency with computers, including the ability to use email and navigate reservation software.
• Credentials: You must be at least 18 years old and possess a valid driver’s license with a good driving record.