Sales Team Member - Street Stores

Tender Loving Empire operates 6 brick-and-mortar stores in the greater Portland area + online, curating a collection of goods and music from hundreds of independent makers for people who want to support their creative community, surround themselves with beauty, and live wholehearted. TLE has been part of the creative community in Portland since 2006 with a simple, three-part mission statement: empower and support creatives, enrich and fulfill employees, and to delight and inspire patrons. We truly believe when you live wholehearted you are an optimist and a do-gooder, a dabbler and a dreamer; you go after your dreams and help others succeed in theirs; you understand that small businesses keep our communities from being boring, homogenous, impersonal, money-over-people type places.

Applying to work at Tender Loving Empire is a choice to support hundreds of makers, musicians and small businesses. Together we can make our communities more vibrant, creative, compassionate, and connected.

Job Summary:
The Sales Team Member (STM) is our customer-facing role that acts as a TLE brand ambassador. STM actively seeks opportunities to connect with customers on the sales floor, sharing insight into what Tender Loving Empire does and the hard work that goes into the product and music that fill our stores. They contribute to a successful day of business by completing all tasks and operations in an organized and efficient manner. They prioritize communication and teamwork by holding themselves and their peers accountable, celebrating successes, and learning from opportunities.

Primary Role Functions:

• Create exceptional and unique customer experiences
• Seek opportunities to meet financial goals daily
• Manage tasks and duties responsibly and productively
• Cash handling and strong interest in the maker and music community

What we’re looking for:

• 2 years or more specialty retail/customer service experience
• A love for human connection and customer engagement with an emphasis on warm, friendly, and professional service
• Strong computer skills (our company lives and breathes via Google Docs + Slack)
• Strong multi-tasking skills
• An eye for design and merchandising and an understanding of our company's aesthetic
• Strong work ethic (TLE is a fun place to work, but we work hard!)
• Maintains a positive, team-minded mentality throughout daily interactions and job duties
• Ability to accept and implement constructive criticism
• Ability to work efficiently and effectively with minimal supervision
• Weekend availability required
• 3-5 days a week. Flexibility with availability up to 5 days a week is a plus
• Presents a high degree of accuracy within workflow
• Must be able to work between multiple TLE locations (Hawthorne, Bridgeport, Downtown, NW23rd) 

Perks and benefits:

• Entry wage $17/hr
• PTO
• Benefits (health + dental) available to full-time employees

• HSA account access to some health care options

• Employee discount
• 401k Offered
• Working with a group of kind, hard-working, hilarious, value-driven, talented humans :)