Secretarial Support I - Family Court (Part Time)

Summary/Objective

• This is advanced secretarial support work at the full performance level. Work includes individual responsibility for procedural processing of particular functions, with a primary emphasis on assisting litigants with Protection From Abuse (PFA) and custody processes.

Position Duties and Responsibilities

• PFA Court: Accompany PFA litigants to court, proofread orders, copy, file and distribute PFA documents to litigants and other Court offices.


• PFA: Interview litigants and review PFA petitions, accurately input data from petition into computer. Generate and edit standard court orders. Schedule PFA Hearings.


• Custody:
  
  
  
  • Review custody petitions received in-person and electronically. Schedule custody conferences/hearings. Mail notices and add case flags to prepare cases for a custody conference. Prepare and electronically file COPE Orders.
  
  
  • Monitor and process custody filings from the Online Filing Site and office workflows.
  
  
  
  


• Assist with reception desk tasks when needed; checking-in litigants and verifying contact information for custody conferences/hearings. Review court docket, determine if litigant needs to complete any forms and generate said forms.


• Answer telephone; determine nature of call, answer questions about Custody, Protection Order and Divorce services provided at the Family Court Office.


• Familiarity with the Court's website to assist litigants in locating Custody, Divorce and general Family Court Forms online.


• Monitor emails and faxes received in the general Family Court inbox. Respond to emails when appropriate or forward to appropriate staff/office for action.


• Perform other duties as needed to ensure efficient and effective operation of the Family Court Office.

Requirements and Qualifications

• Knowledge of clerical practices and procedures commonly employed in administrative, governmental, legal, judicial or similar offices.


• Thorough knowledge of English usage, grammar, spelling and punctuation as used in routine clerical assignments.


• Ability to organize workload, establish priorities and complete clerical processing requirements.


• Skill in gathering information from and explaining procedural and/or processing requirements to visitors and callers.


• Minimum of 50 wpm typing.

Acceptable Training and Experience

• G.E.D or High School Diploma


• Three to four years clerical experience or any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.