Senior Peer Mentor - Transportation Services

Description

Title: Senior Peer Mentor - Transportation Services 

Department:  Behavioral Health 

Reports To: Transportation Services Coordinator 

Location:  56 Bay Street, 1st Floor, Staten Island, NY 10301 

Position Status: Part Time (20 hours per week) 

FLSA Status: Non-Exempt 

Pay & Benefits: The pay range for this role is generally $17.79- 19.00 per hour, commensurate with relevant experience and qualifications and in alignment with internal equity.  

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. 

POSITION SUMMARY: 

The Senior Peer Mentor (SPM) will support the Transportation Coordinator in managing a grant-funded rideshare transportation program for individuals with a history of substance use disorder. The SPM will be responsible for documenting all transportation services utilized on a weekly and monthly basis and escorting participants to necessary locations across Staten Island when warranted. This role is ideal for a compassionate and detail-oriented individual committed to supporting people in recovery by ensuring they have reliable access to essential services. 

DUTIES & RESPONSIBILITIES: 

Transportation Support & Documentation: 

• Maintain accurate records of all rides provided through the program, including dates, times, destinations, and participant details. 
• Prepare and submit weekly and monthly transportation utilization reports to the Transportation Coordinator. 
• Assist with tracking program performance and identifying trends in transportation needs. 
• Communicate with participants about their scheduled rides, ensuring they understand pickup times and locations. 

Peer Support & Escorting Services: 

• Provide in-person escort services for participants who require additional support traveling to appointments, treatment programs, or other essential locations across Staten Island. 
• Offer peer-based support and encouragement during transit, helping participants navigate barriers to accessing care. 
• Act as a liaison between participants, transportation providers, and the program team to ensure smooth service delivery. 

Collaboration & Advocacy: 

• Work closely with the Transportation Coordinator and case management staff to address transportation-related concerns. 
• Advocate for participant needs and provide feedback on ways to improve the program’s accessibility and effectiveness. 
• Uphold confidentiality and ethical standards while supporting individuals in their recovery journey. 
• Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values. 

Requirements

QUALIFICATIONS: 

• New York State Certified Recovery Peer Advocate-Provisional (CRPA-P), at minimum. 
• Prior experience in peer support, case management, or human services preferred. 
• Strong attention to detail with the ability to maintain accurate records and reports. 
• Excellent interpersonal skills with the ability to engage and support individuals in recovery. 
• Must be dependable and able to meet participants at designated locations on time. 
• Familiarity with Microsoft Office (Excel, Word) or Google Docs/Sheets for reporting. 

PREFERRED: 

• Experience working with individuals in recovery and/or navigating transportation challenges. 
• Knowledge of Staten Island’s public transit system and local recovery resources. 
• Valid driver’s license and reliable transportation (not required but a plus). 

COMPETENCIES: 

• Works independently following receipt of instructions on a task, demonstrating the ability to understand and execute the task with minimal supervision.? 
• Takes initiative on future tasks by identifying potential areas for improvement and proactively addressing them.? 
• Ability to work independently, establish priorities, and handle multiple tasks simultaneously. 
• Models ethics and integrity? 
• Manages and accepts change to ensure successful growth and changes within the organization. 
• Evaluates obstacles and contributes alternative solutions. ? 
• Demonstrates strategic, conceptual, and critical thinking skills. 

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.