N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.
We are looking for a Senior Product Manager to lead a large-scale digital transformation initiative for a retail food chain on a part-time, freelance basis. The role requires a strategic approach, including reviewing existing architectures and challenging current assumptions to improve the overall customer experience.
Key Responsibilities:
- Lead the consolidation of separate applications (loyalty, delivery, and in-store ordering) into a single unified Super App.
- Review conceptual architectures related to POS integration, mobile ordering, and inventory synchronization.
- Oversee the implementation of a Customer Data Platform (CDP) and define requirements for a unified customer profile to support algorithmic segmentation.
- Partner with executive stakeholders to assess existing project assumptions and provide data-driven alternatives where needed.
- Ensure alignment between technical system design and the customer journey, minimizing friction from menu browsing through checkout.
Required Qualifications:
- 7+ years of experience in Product Management, preferably within Retail, QSR, or Food-Tech.
- Strong understanding of system architecture and ability to discuss API integrations with engineering teams.
- Experience influencing senior stakeholders and working within complex organizational structures.
- Hands-on experience with CDPs and data-driven segmentation initiatives.
Success Criteria:
- Successful consolidation of legacy applications into a single platform.
- Implementation of an automated, algorithm-based marketing engine.
- Demonstrated improvement in system architecture resilience following peer review.
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
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