Server Assistant

Are you fast on your feet and love helping make things run smoothly? Smothered is looking for Server Assistants to support our front-of-house operations, ensuring every guest enjoys their brunch experience. If you love teamwork and working in a dynamic environment, join us!

Highlight of Key Responsibilities:

• Assisting guests with inquiries, special requests, and concerns
• Ensuring that the guest experience is personalized and attentive from start to finish
• Managing checkout and guest satisfaction follow-ups

What We’re Looking For:

• Warm, patient, and adaptable
• Strong problem-solving abilities, especially during peak hours
• Ability to handle guest feedback gracefully and proactively
• Energetic, adaptable, and service-minded

Required Knowledge, Skills, and Abilities:

• Must be 16 years of age or older
• Prior high volume casual full-service experience preferred
• Strong understanding of guest service principles in an upscale setting
• Familiarity with point-of-sale systems and guest management platforms
• Strong knowledge of dining flow and etiquette, food handling basics, sanitation standards
• Ability to deliver on speed and efficiency in delivering food and clearing tables, coordination between kitchen and front-of-house
• Ability to manage multiple tasks efficiently, work collaboratively with kitchen and servers, quickly and discretely clean tables
• Ability to be a strong team player, energetic, adaptable to dynamic situations
• Early Morning Availability Required – applicants must be able to work early morning shifts to support the restaurant's opening hours of 7 a.m. and ensure a seamless start to our breakfast and brunch service.