Server - Part Time

Reports To:  Culinary Services Director

Summary:  The Dining Room Server plays an integral role in delivering an outstanding customer experience for residents and guests. The Dining Room Server is responsible for assisting in the set-up, service, and cleaning of the dining room (s) and in ensuring the dining experience is enjoyable, timely, and engaging for residents and guests.

Essential Functions:

Job Duties:

• Provides outstanding customer experience for residents and their loved ones, as well as other visitors to the community.


• Assures that residents are comfortable, engaged, and catered to in the dining room (s).


• Performs all assignments prior to the dining room (s) opening.


• Assists with meal service under the supervision of the Chef, Dining Room Manager, and/or Culinary Services Director.


• Understands the daily menu and how food is prepared before each meal and is able to answer questions related to the menu.


• Assures snack area (s) are properly stocked and kept tidy and clean.


• Assists in keeping dining room (s) clean and properly arranged for residents.


• Performs assignments after dining room (s) closes and ensures the room (s) is ready for the next meal.


• Engages with tours and the sales team to offer the best possible first impression.


• Develops and maintains a good working rapport with teammates and associates in other departments to ensure that the dining experience is of the highest quality for residents and guests.


• Complete monthly in-service education hours as required by state specific regulations and company policies.


• Performs others tasks as assigned by the Culinary Services Director, Chef on Duty, or Department Heads.

Compliance & Safety

• Follows emergency procedures and seeks immediate assistance when needed.


• Understands safety practices and procedures associated with the kitchen and dining room (s).


• Understands community fire plan and evacuation procedures.


• Ensures the dining room (s) is free of potential safety hazards.

Communication

• Communicates effectively with supervisor and other associates.


• Advises supervisor and appropriate manager in any changes in physical and mental health of resident immediately.

Education/Experience/Licensure/Certification

• High school diploma or equivalent.


• Experience and passion in working with seniors.


• Experience working in assisted living or another long term care setting preferred.

Physical Requirements

• Physically able to bend, reach, and work in confined spaces.


• Physically able to push and pull and lift up to 50 lbs. at times.


• Physically able to carry large trays of food to and from the kitchen.


• Physically able to stand for extended periods of time.


• Physically able to work in hot/humid environments for extended amounts of time.


• In good physical and emotional health and free of communicable diseases.

Miscellaneous

• Required to work weekends and holidays as assigned, and during inclimate weather as needed.


• May be required to work on shifts other than the one for which hired.


• May be required to work extended hours.


• Subject to exposure to infectious waste, diseases, and conditions.


• Subject to burns from hot foods or falls on slippery floors if caution is not used when working and training is not followed.


• Could be subject to hostile and emotionally upset residents due to mental status.


• Criminal background check required.


• Could be asked to submit to random drug test during employment.