Server - The Inn at Hastings Park

About us

Perfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area’s only Relais & Châteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly preserved guest house and barn that merge Lexington’s historic heritage and architecture with a contemporary American chic design.

An immersive food and wine destination unlike any other in New England, the Inn provides a delicious respite for those in-the-know, from a transformed seasonal menu at upscale Town Meeting Bistro, to the exclusive Culinary Garden. Inn owner Trisha Pérez Kennealy also shares her passion for teaching in her role as Culinary Educator, offering indoor and outdoor cooking classes for hotel and day guests alike.

The server is responsible for providing friendly, responsive service to create a warm welcoming and exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.                 

Fundamental Requirements:

·          Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

·          Process guests’ checks, collect cash and process credit cards and room charges according to standards.

·          Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.

·          Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation.

·          Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.

·          Be familiar with the POS system.

·          Carry out cashiering functions by closing checks and servicing the guest.

·          Follow all state liquor laws.

·          Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary report to management.

·          Perform side work at the start and end of each shift as required by service station assignment. 

·          Maintain clean service areas.

·          Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

·          Always clear all empty dishes from the table before dropping the final bill.

·          Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

·          Ensure overall guest satisfaction.

FULL TIME AND FLEXIBLE SCHEDULE AVAILABLE! 

·          High School diploma or equivalent.

·          2 years bartending experience at a luxury hotel or restaurant.

·          Proficient knowledge of wines, spirits, and mixed drinks. (bench test required)

- Discounts at other Relais and Chateaux properties around the world

- Paid vacation

- 401K, health insurance, dental and vision