Service Advisor

Join our team at Joe Rizza Ford Lincoln as a Service Advisor in Orland Park, IL. In this role, you will be the key point of contact between our service department and customers, ensuring a seamless and satisfying service experience. You will work closely with technicians and customers to provide clear communication, timely updates, and exceptional service.

Responsibilities

• Greet customers and understand their vehicle service needs.


• Communicate repair details and estimates to customers clearly and professionally.


• Coordinate service appointments and monitor repair progress.


• Work closely with technicians to ensure timely and accurate service.


• Maintain detailed records of customer interactions and service orders.


• Resolve any customer complaints or issues promptly and effectively.

Requirements

• Previous dealer experience in automotive service advising required.


• Strong communication and interpersonal skills.


• Ability to multitask and manage time effectively in a fast-paced environment.


• Knowledge of automotive repair processes and terminology is a plus.


• Proficiency with computer systems and service management software.


• Valid driver’s license.

Benefits

• Competitive salary ranging from $80,000 to $100,000 per year, paid weekly.


• Comprehensive health insurance plans.


• 401(k) retirement savings plan with company match.


• Paid time off and holidays.


• Opportunities for professional growth and development.

About the Company

Joe Rizza Ford Lincoln is a trusted dealership committed to providing outstanding sales and service experiences in the Orland Park, IL community. We pride ourselves on our customer-first approach and a welcoming work environment that fosters teamwork and excellence.

```