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Service Support

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Job Description - Service Support



 

Service Support 


Now hiring Service Support at Down on Grayson near the Pearl District! This is a great entry-level position for those interested in serving or the restaurant industry in general. As a Service Support team member, you will be assisting our servers to create memorable experiences for our guests through genuine Texas hospitality!



Who we are 


Molak Corporation serves guests across restaurants, music venues, retail stores, and real estate in Central Texas. We differentiate ourselves through iconic brands and unique venues that look, taste, and feel authentically Texan. Our success comes from creating environments that foster connection, prioritizing our employees so they can better serve our guests, and continually enhancing systems and processes to ensure efficient, effective operations. 


We employ more than 700 friendly faces who embody our core values: 



CARE – We encourage others and lead by example.
CURIOSITY – We remain open-minded and always strive to learn.
COMMITMENT – We hold ourselves accountable for the work we do and how we do it.
COLLABORATION – We believe we win as a team. 




Where You’ll Work – Down on Grayson 

Located just north of downtown in the Tobin Hill neighborhood, Down on Grayson offers perfectly executed, approachable food and freshly crafted cocktails in a relaxed setting. Our expansive, dog-friendly patio, shaded by oak trees and lined with black-and-white umbrellas, is one of the most recognizable in the city. 

Inside, the space blends trendy and casual elements like concrete floors, high ceilings, and natural light from floor-to-ceiling windows. The result is an energetic yet inviting environment that feels at home for weekday lunches, date nights, or weekend gatherings. 



What you will do 



  • Assist servers with running side work duties such as rolling silverware, refilling water bottles and stocking glassware

  • Provide a clean and welcoming environment for our guests by ensuring every table is immaculate through 3 level bussing, completing regular restroom checks, and spot sweeping the dining room throughout your shift

  • Run food and beverages to tables with friendly conversation to make guests feel comfortable and welcomed while ensuring they have everything they need 

  • Coordinate with host and management staff on available tables to ensure prompt table turns

 

What you get 

  • Highly competitive pay 

  • Comprehensive healthcare options include:

  •  Medical *

  • Dental  * 

  • Vision  *

  •   Health Savings Account (HSA) * 

  • Voluntary Supplemental Insurance: 

    • Accident

    • Critical Illness

    • Hospital Indemnity



  •  Supplemental Health Insurance (Brella) *

  •  Supplemental Life Insurance *

  • 401k retirement plan participation* 

  • Employee Assistance Program (EAP)

  • Pet Insurance availability*

  • Accrued time off* 

  • Meal discounts 

  • Flexible scheduling 

  • Immediate pay

  • The experience of working with a strong, highly engaged team continuing to grow a one of a kind, truly iconic, legendary Texas  brand.



* Eligibility requirements apply
 


 
 What you bring - minimum qualifications 



  • Must be 18 years old or older 

  • Must have or be able to obtain a valid and current TABC and Food Handlers certification

  • Must be able to work at least 3 days a week, including weekends and holidays



Physical requirements and working conditions 



  • Must be able to stand and walk for 6 or more hours in a day 

  • Capable of lifting up to 20 lbs. 

  • Frequent lifting, carrying, bending, reaching, squatting, climbing, and walking

  • Exposure to loud noise, large crowds, and extreme hot/cold temperatures 



Compensation: starts at $14/hour
 



Compensation: $14.00 per hour



We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.



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