Sleep Lab Office Specialist

Description

Essential Job Responsibilities:

· Scheduling appointments for patients to come and pickup home sleep study equipment.

· Giving instructions to patients on how to use the home sleep study equipment at appointments.

· Receiving and accepting sleep study orders

· Finding information needed by insurance to get prior authorizations for sleep studies to obtain and track prior authorizations for sleep studies.

· File all insurance paperwork and document necessary information

· Address billing issues and authorization issues.

· Assist with other office duties as needed.

Requirements

 Education: 

· High school diploma or equivalent

Preferred Experience: 

· One or more years healthcare experience with emphasis on medical terminology and insurance processing.

Requirements:

· Able to work effectively with minimal supervision

· Regular and reliable attendance is an essential function of the job

Performance Requirements:

Knowledge:

· Knowledge of Sleep Lab procedures and processes.

· Knowledge electronic equipment and computer hardware and software.

· Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

· Requires knowledge of medical equipment unique to sleep medicine as well as charts, files and reports.

Skills:

· Possess effective written and verbal communication skills.

· Excellent keyboarding and computer skills.

· Able to prioritize daily tasks and duties with minimal supervision

Abilities:

· Must be capable of handling multiple tasks effectively and able to maintain a professional demeanor during stressful situations.

· Be respectful of Providers, other clinic employees, and supervisor.

· Develop and maintain effective working relationships with co-workers and Providers.

· Able to work independently with minimal supervision.

Equipment Operated: 

· Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: 

· Working in office with minimal supervision.

Mental/Physical Requirements: 

· Involves sitting approximately 90 percent of the day, walking or standing the remainder.