Social Media Specialist/Front Desk Associate

Description

Job Title: Social Media Specialist and Front Desk Associate

Company: Livio Med Spa

Location: Cincinnati, OH

Position Type: Part-time

Schedule: 20-21 hours per week

About Empower: Empower Aesthetics, backed by Shore Capital Partners, is a dynamic medspa platform offering business management support to partner practices. Our centralized system, operational best practices, recruiting network, and marketing expertise empower providers to scale their brands and become leaders in the aesthetics industry. We are the first choice for ambitious providers seeking rapid growth and unmatched resources.

About Livio: Livio is a premier wellness and aesthetics center committed to enhancing the overall well-being and confidence of our clients. Our mission is to provide exceptional care, rejuvenating experiences, and personalized solutions to help individuals look and feel their best. We pride ourselves on delivering top-notch service in a welcoming and luxurious environment.

In this position, you will support the company's mission and contribute to a positive work environment. You must be organized, able to multi-task, prioritize effectively, and have strong customer service skills.

As a valued member of our team, we look forward to working with you.

Responsibilities Include:

• Providing exceptional customer care
• Greeting clients and answering incoming calls
• Booking/re-booking appointments
• Checking clients in/out
• Answering emails and other correspondence
• Capturing picture and video content for social media channels
• Structuring posts for social media including content and caption creation
• Creating content relevant to happenings across Cincinnati
• Boost social media following and viewer interaction
• Monitor direct messages received from potential clients on social media

Schedule:

• Part-time, M-F 3pm - 7pm EST (20 hours per week) OR M, TH, F 12pm-7pm EST (21 hours per week)
• Open availability needed

Requirements

• 2 Years of administrative experience, preferably in a beauty enhancement environment (ie: medspa, salon with spa, dermatology or plastic surgery office)
• Excellent communication and interpersonal skills
• Willingness to learn