Purpose
The Spa Attendant/Housekeeper guarantees guests receive optimal services by executing support responsibilities that provide the smooth flow of operations within the location. They concentrate on maintaining a sanitary facility, performing general cleaning and organizational tasks and monitoring location laundry needs, and keeping the spa stocked with fresh linens, robes, etc. Formal education is not required for this role; however, candidates should have a basic education of responsibilities and duties for this role.
Responsibilities
As a Spa Attendant/Housekeeper, employees will execute an assortment of housekeeping responsibilities including completing laundry, sweeping, vacuuming, mopping, surface cleaning, dusting, etc. This position requires someone that is detailed oriented, organized, and able to follow verbal commands. In addition to being physically able to reach, stretch, bend, and walk during their assigned shift, they must have the ability to stand for long lengths of time. The Housekeeper/Spa Attendant is responsible for conforming to Woodhouse Spa standards set forth in the Operations Manual and will strive each day to exceed guest expectations.
Role Specifications
- Maintaining all location laundry needs including sorting, washing, drying, hanging, and folding textile items, and removing stains from items using the appropriate procedures.
- Safeguarding all cleaning equipment, supplies, and products; ensure safe and sanitary storage and care of products.
- Performing general sweeping, scrubbing, and mopping of hardwood, laminate, or tiled floors as needed.
- Vacuuming carpets/rugs/window treatments.
- Disposing of trash from bins and containers.
- Dust and polish furniture and room accessories as needed.
- Scrub sinks, basins, bathtubs, showers, and toilets in bathrooms/treatment rooms as needed.
- Clean windows, glass surfaces, mirrors, and counters as needed.
- Keep all public spaces neat and tidy, with consistent walkthroughs of the spa.
- Report repairs and replacements needed when encountered.
- Replenishing paper towels, toilet tissue, and hand soap in dispensers daily.
- Ensuring glasses, teacups, dishes, and utensils are placed in the dishwasher and washed daily then returned to their appropriate storage area.
- Removing any plants/flowers from the spa that are not fresh.
- Emptying all waste receptacles and trashcans from the inside of the spa daily, or when necessary to avoid odors from collecting.
- Keeping the trash receptacles clean and fresh.
- Occasionally sanitize and disinfect.
- Abiding by all protocols as set forth by Woodhouse Spa.
- Protecting the Woodhouse Spa brand.
- Other duties as assigned.
Qualifications
- Previous housekeeping/cleaning experience is an asset, but not required.
- Ability to work independently and with a team.
- Strong attention to detail and ability to follow instructions.
- Ability to lift, move, and carry items up to 50lbs.
- Good physical stamina to walk, bend, carry and stand for long periods of time.
- Excellent time management.
- Ability to work flexible hours including weekends and holidays.
Organizational Relationships
This role reports directly to their department supervisor/Spa Director.
Compensation and Hours
Compensation and hours and pay may vary based on work location and the needs of the organization. Hours cannot be guaranteed.
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
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