SPA COORDINATOR / CLUB ATTENDANT DUAL - Island-inspired boutique resort on Shelter Island

Description

WE ARE

Kona  Kai San Diego Resort is a boutique urban resort located on Shelter  Island. With 170 guestrooms, Kona Kai Resort is home to Vessel  Restaurant + Bar, SpaTerre, a marina  and a private club, all located  just minutes from downtown San Diego.  We are excited to welcome a new Spa Coordinator/ Club Attendant  to our island-inspired resort. Someone who wants to be part of the Kona Kai culture, to stay a while and serve with a purpose. Come out and be part of the serenity of  peaceful waterfront views at our friendly full-service San Diego harbor view hotel, surrounded by eleven acres of lush tropical gardens and  calm  water scenery!

OUR CULTURE | INDIVIDUAL DISTINCTIVE, COLLECTIVE SOUL

The Kona Kai San Diego is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend  to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset.  Our properties are not one-size-fits-all. And neither are our people.

THE JOB: 

We are looking for positive, hard-working, self-motivated individuals to join our fantastic team and assist us in making things better.

Why This Job is Awesome:

• Meeting fun people, making new friends

• Meal provided every shift--save an extra $10/day

• Great travel discounts at hotels across CA and throughout US

• Entry level position into the hospitality industry

• Career advancement opportunities

• Tips and incentives are part of the job!

• Get your daily steps/exercise in, no need to join a gym!

• Pay before Payday!

• Travel discounts at partner Noble House Hotels around the country

This role will report to: The Director of Wellness and Recreation

Requirements

YOU: 

As a Spa Coordinator / Club Attendant, you are the first face of our Spa Terra and our Fitness Center. You will greet our guests for their memorable experience, manage the flow of the shift, take reservations, maintain cleanliness and more. Your friendly smile will make all the difference in the guest’s first impression on their way to get pampered.

Qualifications:

• High School Diploma or equivalent required. Bonus : additional education or certification in hospitality, spa management, or related field preferred.

• Prior experience in customer service, administrative support, or hospitality industry, preferably in a spa or wellness environment.

• Maintain a warm, friendly & Sparkle demeanor at all times.

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Fluency in English. Second language is a plus.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to maintain confidentiality of information.

• Proficient computer skills, including Microsoft (Teams, Outlook, Google etc.)

• Strong organizational abilities, attention to detail, and multitasking capabilities

• Ability to lift 15-20 lbs.

• Able to stand and walk for long periods of time.

• Any candidate that is CPR/First Aid Certified goes to the front of the line!

Scheduling

• Must be available to work weekends and flexible work hours.
• 8 Hour shifts.
• Part-time.
• including evenings, weekends, and holidays, as required by spa operations.

Are you ready to join the excitement?

If you  enjoy being a part of a team providing an excellent experience for our   guests and meeting new people, we invite you to apply.

At   Kona Kai San Diego, we take pride in supporting our  initiatives   towards Diversity, Equity, Inclusion and Accessibility. We  have   established a hotel committee to bring together a variety of  thoughts,   perspectives, and expressions – and we would love for you to  share   yours with the team!

Noble House Hotels  &   Resorts are proud to encourage and support an environment where    everyone can be a successful team member (come as they are) as their    true authentic self. We are an equal opportunity workplace and  employer   that does not discriminate based on race, color, disability,   gender/sex,  sexual orientation, religion, national origin, age,  veteran  status, or  any other protected status. We are committed to  building a  team (rooted  in family) and a workplace where we are all  able to be  successful based  solely on our individual qualifications,  experience,  abilities and job  performance.