Spa Receptionist and Attendant

STUDIO OVERVIEW

Serasana means “To Be Healthy”, and our mission is to create a community of hope and healing. Serasana Holly Springs is a Wellness Center that fuses ancient wellness practices, specializing in stress and pain management, by encouraging regular use of acupuncture, yoga, massage, healing tea and remedies.

We are looking for a part-time (12-18 hours/week) Spa Attendant Team Member. Our environment is unique--we have a beautiful tea bar and a thoughtful retail selection that supports our clients on their wellness journey. We have eight treatment rooms and a gorgeous yoga studio!  Our location is next to Lowes Foods in Holly Springs Crossing.

We are looking specifically for someone that can work this schedule:  Tuesday noon-8pm, Wed noon - 8, and some weekend flexibility.   

RESPONSIBILITIES 

Transition each client into our community of hope and healing--guide clients in their decisions about wellness.

General

Greet clients upon arrival, answer phones, schedule appointments, answer questions, check out clients, merchandise and sell retail products, handle purchasing and inventory control, attend staff meetings, lead the upkeep of the spa, and handle central communication with all Team Members.

Tea Related

Educate clients on tea, take drink orders, make drinks, clean, stock teas and supplies, receive  shipments, handle retail sales transactions.   Adhere to all applicable health dept regulations. 

Yoga Related

Greet clients arriving for class, answer questions, guide them to the proper location, explain payment options, sell packages, sell retail, explain yoga styles, register students, manage the sign-in sheet, collect payments.

Acupuncture/Massage/Skincare Related

Check-in clients, ensure clients are taken into the spa on time, assist therapists, change linens in rooms if needed, keep therapy rooms stocked, answer client questions about services, sell retail and treatment packages, give tours of the spa, do laundry, and assist with cleaning as needed.

QUALIFICATIONS

• Basic math skills, Google Docs and Sheets


• Ability to handle complex, precise, competing tasks


• Basic knowledge of yoga, acupuncture, massage, skincare and tea


• Comfortable conversing with strangers


• Retail sales competence


• Experience with MindBody software is a plus

CONDITIONS OF WORK – Can be long shifts, short shifts, or split shifts. Flexible shifts

REQUIREMENTS

• Minimum age of 18 


• Brisk walking, lifting 20 lbs and frequent bending


• Keen eyesight


• Live a tobacco-free and vaping-free lifestyle


• Report to work free of any adverse effects of drugs or alcohol

EQUIPMENT OPERATED – Computer, Printer, Telephone, Stereo, iPod, iPad, Washer, Dryer, Blender, Microwave, Coffee Maker, and Hot Plate

BENEFITS

• Flexible schedule


• 20% Discount on Retail


• 50% Discount on Acupuncture, Skincare and Massage


• 50% Discount on Workshops


• Free Unlimited Yoga--Beautiful studio offering a weekly schedule of Gentle, Flow, Yin and Restorative classes