Store Crew Member

Description

Sapporo brewed the first beer of Japan in 1876. It’s now the number one selling Asian beer brand in the U.S. thanks to its best-selling Sapporo Premium. Sapporo acquired Stone Brewing in 2022 to brew all of Sapporo’s beer for the U.S. market. Stone Brewing, established in 1996, pioneered the West Coast Style IPA helping to fuel the modern craft beer revolution. Now one company, Sapporo-Stone Brewing is among the 15 largest breweries in the U.S. and operates production facilities in Escondido, CA and Richmond, VA plus seven Stone Brewing taproom and bistro locations. We’ve enjoyed a rich history following our passion and are in search of people who take great pride in building our legacy for the future.

Compensation, Benefits & Perks

• Pay Range: $16.50/hr.
• Company beer perks program and discounts
• Benefit programs supporting Financial Wellness, Health & Wellness and Career Development

Summary

The Store Crew is responsible for engaging customers and executing beer and merchandise sales, while ensuring an exceptional fan experience. They handle customer inquiries and concerns, striving to meet service standards, while also staying informed about industry trends, maintaining the store’s appearance, and showcasing Stone’s beer offerings. If you have a strong work ethic, a desire to learn, and are dedicated to your craft, we want you.

This role will include leading brewery tours of our Escondido facility. 

Responsibilities

• Deliver amazing fan service in all interactions with fans, vendors, team members, and industry partners.
• Pour and serve beer for on-premise and/or to-go orders according to company standards.
• Plan and execute brewery tours, involving public speaking.
• Perform opening and closing duties according to company training guidelines.
• Stock merchandise and beer inventory to meet visual standards.
• Maintain the quality of store displays, merchandise, and cleanliness.
• Operate the POS system accurately for sales transactions.
• Manage deposits and reservations for beer purchases.
• Maintain quality display and provide excellent service at on and off-site events, if applicable.
• Prioritize safety by wearing appropriate PPE and following protocols in store, behind the bar, and in the brewery.
• Ensure compliance with federal, state, county, and municipal health and safety regulations.
• Maintain Store cleanliness and sanitation according to company and regulatory standards.

Requirements

• High School Diploma or GED.
• At least 1 year of related experience and/or training is required, preferably in a beverage or retail environment.
• Must have cash handling experience, preferably with a POS system.
• Must be proficient with Microsoft Excel, Word, PowerPoint, and Outlook; POS system experience is strongly preferred.
• Must possess strong customer service skills.
• A current RBS (Responsible Beverage Service) certificate is preferred; Certified Beer Server is a plus.

Sapporo-Stone Brewing is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, various ability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. Sapporo-Stone Brewing hires and promotes individuals based on their qualifications for the job to be filled.

Sapporo-Stone Brewing seeks to build a culturally diverse staff where differences are valued and respected. Women, minorities, individuals with various abilities, veterans, LGBTQ+ and intersectional individuals are encouraged to apply.