Stylist

LA Store Stylist + Key Holder

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Job Description

Are you passionate about fashion and love helping others find styles that make them feel their best? 12th Tribe is looking for a talented and creative Stylist to join our LA store team on Abbot Kinney! As a Stylist, you'll be a key player on the sales floor, curating outfits that align with our brand’s unique aesthetic and helping customers express their personal style. You’ll help create a memorable shopping experience, guiding customers to pieces they’ll love while staying true to the 12th Tribe vision. With an entrepreneurial mindset and a strong eye for trends, you'll also support day-to-day store operations and take on the important role of Key Holder, ensuring everything runs smoothly.

If you're ready to make an impact and bring your styling expertise to a dynamic team, we’d love to hear from you!

Requirements

• Previous retail and styling experience required.


• Strong fashion sense and knowledge of current trends.


• Excellent communication and customer service skills - confidence on a sales floor


• Ability to work in a busy environment and change tasks when needed


• Enthusiastic and go-getter attitude


• Flexibility to work weekdays, weekends, and holidays as required.


• Must be reliable, detail-oriented and organized

Responsibilities

Customer interaction

• Actively engage with customers in-store and through store phone line to, assess their style needs, and offer personalized recommendations to create complete outfit


• Create an engaging and positive shopping environment for each customer that walks into the store


• Ask open ended questions & get to know each customer’s unique needs. Make them feel part of the Tribe! 


• Answer inquiries over slack and store phone line


• Ring up and close sales at register POS system 

Product knowledge

• Stay updated on current fashion trends, fabric types, fit, and product details to accurately answer customer questions


• Stay updated on 12th Tribe collections and monthly product drops 


• Try on clothing to understand fit and fabric to better suggest and sell to clients

Styling expertise

• Style yourself according to the 12th Tribe aesthetic 


• Be up to date on current fashion trends 


• Suggest clothing and accessories that complement customers' body types, personal style, and lifestyle. 

Fitting room assistance

• Start fitting rooms for customers as they shop the floor


• Style up and fluff  fitting rooms for clients to inspire full outfits


• Guide customers through the fitting process, provide feedback on fit, and suggest alternative options and outfits  


• Keep fitting rooms clean, organized, and tidy 

Sales generation

• Utilize suggestive selling techniques to maximize sales opportunities and meet individual sales goals


• Be aware of sales goals and actively think of creative ways to reach them


• Be entrepreneurial and seek out opportunities with new and old clients 


• Client outreach and maintaining relationships with customers as you build relationships - actively reach out to clients to get them back into the store

Visual merchandising

• Assist managers in creating visually appealing displays and merchandise arrangements to highlight new arrivals and promote sales. 


• Maintain the store up to visual standards daily 


• Ability to change mannequins when items are sold/need updating 

Social Media/Filming

• Willingness to appear in videos and social media content for store 

Overall Operations

• Help to unpack, tag and organize new merchandise when it comes into store


• Organize and arrange merchandise in stock areas


• Maintain organization of overall store


• Open + close the store up to company standards 


• Correspond with Customer Service team through Slack


• Ability to lift up to 25lbs