Sweet Shack Server - Margaritaville Resort Biloxi

Sweet Shack Server

Position Summary:
The Sweet Shack Server is responsible for preparing and serving high-quality, thoughtfully made food and beverages in a fast-paced guest environment. This role focuses on delivering an elevated dining experience—fresh ingredients, proper presentation, and friendly, attentive service—while maintaining strict food safety and cleanliness standards.

Key Responsibilities:

· Prepare and serve freshly made menu items following established recipes and quality standards

· Deliver excellent guest service by engaging with guests in a warm, professional, and knowledgeable manner

· Maintain high standards of food presentation, portioning, and taste

· Operate point-of-sale (POS) systems accurately and efficiently

· Follow all food safety, sanitation, and hygiene guidelines at all times

· Maintain a clean, organized, and well-stocked workstation

· Communicate effectively with kitchen and team members to ensure smooth service flow

· Assist with opening, closing, and restocking duties as assigned

Food Quality Expectations:

· Attention to detail in plating, wrapping, and overall guest experience

· Pride in serving food you’d be happy to eat yourself

Qualifications:

· Must be 21

· Previous food service or hospitality experience preferred

· Food handler certification (or willingness to obtain)

· Ability to work efficiently in a fast-paced environment

· Strong communication and teamwork skills

· Commitment to cleanliness, quality, and guest satisfaction

Physical Requirements:

· Ability to stand for extended periods

· Ability to lift, carry, push, pull up to 50 lbs

· Comfortable working around hot equipment and food preparation areas

Why This Role Is Different:
This is not traditional concession food. We focus on quality, freshness, and presentation, creating a memorable food experience that complements the overall guest atmosphere.