Job Purpose
Our Team Members make it happen! Team Members are the face of our business and the Smoothie King Brand. They help Guests meet their fitness and nutrition goals by helping select smoothies and retail products that inspire our Guests to maintain a healthy and active lifestyle.
Duties and Responsibilities
Ethics and Values
· Fosters an environment of Teamwork
· Rings up orders and handles payment
Guest Focus
· Responsible for product and Guest Service experience
· Greet and engage with the Guest to provide a friendly experience
· Ensures our Guests’ purposes are met when smoothies are ordered
· Blends smoothie according to the recipe ticket for a consistent taste
Interpersonal Savvy
· Able to concisely communicate details about Smoothie King products and information to all Guests
· Communicates with fellow Team Members and Managers in a positive manner
Patience
· Eager to help Guests with ordering or selecting a smoothie when expressing difficulty
· Remain calm with fellow Team Members and Guests during high volume times
Perseverance
· Open to feedback from Team Members, Captains, and/or Managers, then practices & perfects task(s)
· Approaches tasks with a positive attitude
Time Management
· Shows up on time for work
· Balances personal life without interference to their work schedule
Essential Job Functions
- Ability to lead both by example and direction in a fast-paced environment
- Ability to tolerate exposure to a wide variety of fresh, dried and/or frozen products and powdered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, grains, and spices without posing a direct threat to personal health and safety
- Ability to follow procedures and willingness to comply with dress code requirements
- Ability to keep the store clean and follow food safety regulations
- Ability to operate a blender and POS cashier system
- Ability to move boxes, weighing up to 55 lbs. throughout the store
- Ability to position self to bend, reach and scoop through assigned shifts
- Ability to be mobile in walk-in refrigerator/freezer with temperatures ranging from 40° F to -10° F