Temporary, Part Time Operations Assistant

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

The Temporary Operations Assistant is a part-time position reporting directly to the Operations Manager. The Operations Assistant works closely with other professionals to administer and manage a comprehensive residence life and housing program serving 4000+ on-campus students. The Operations Assistant aids in the daily operations of the Angelou Hall central office and provides administrative support to the units within Residence Life and Housing. This temporary position will start at the beginning of March and conclude at the end of April.

Job Description

Essential Functions:

Serving as a backup to the full-time Operations Assistant, this staff member will assist with and, at times, be the primary person responsible for the following: 

• Assist in the operations of the Angelou Hall office including opening, closing, and maintaining the office's security through prompt customer service.

• Serve as initial office contact, greet visitors, answer multiple phone lines, respond to general email questions, and provide information to callers and visitors.

• Provide administrative assistance to all areas of RL&H and assist with various project-related tasks as assigned. 

Other Functions:

• Assist in the review of the department’s website.

• Other duties as assigned.

Required Education, Knowledge, Skills, Abilities:

• High school diploma with one year of related experience or an equivalent combination of education and experience.

• Ability to provide quality customer service in person and via phone. 

• Ability to utilize resources to disseminate information as a function of customer service.

• Ability to communicate with various constituents, both verbally and in writing.

• Ability to follow policies and procedures established.

• Ability to work both independently and as part of a team. 

Preferred Education, Knowledge, Skills, Abilities:

• Experience in higher education and/or property management preferred.

Accountabilities: 

• Responsible for their work only. 

Physical Requirements:

• Light walking.

• Occasional lifting or carrying equipment up to 30 lbs.

• Bending, stooping, reaching and climbing.

Environmental Conditions: 

• No adverse environmental conditions are expected.

Additional Job Description

*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Time Type Requirement

Part time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

 

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.